Marriott WiFi: How to Connect, Speed & Free Internet Guide

Quick Answer

Marriott WiFi is free for all Marriott Bonvoy members (free to join) at 8,500+ properties across 30 brands. Connect to “MarriottBonvoy” or “Brand_Guest” network, enter your room number and last name, and start browsing. Standard WiFi offers 5-15 Mbps; Enhanced WiFi (free for Gold+ Elite) provides 15-50 Mbps.

Need to connect now? Select MarriottBonvoy or [Brand]_Guest network and visit marriottwifi.com.

How to Connect to Marriott WiFi

Step-by-Step Connection Guide

Follow these steps to connect to WiFi at any Marriott property:

1. Open WiFi Settings on your device
2. Select the network - Look for “MarriottBonvoy”, “MarriottBonvoy_Guest”, or “[Brand]_Guest”
3. Wait for portal - Login page should open automatically within 10 seconds
4. Visit marriottwifi.com if portal does not appear
5. Enter credentials - Room number and last name, OR sign into Bonvoy account
6. Click Connect Now - You are now connected
7. Optional: Enable “Connect with one click at future stays” for faster access

Connection typically takes 30-60 seconds.

Network Names by Marriott Brand

Different Marriott brands use different network names. Find your brand below:

Conference rooms: Look for “[Brand]_Conference” - ask your meeting coordinator for the access code.

Authentication Options

Marriott offers multiple ways to authenticate:

Marriott WiFi Tiers: Standard vs Enhanced

WiFi Tier Comparison

Marriott offers two WiFi tiers with different speeds and availability:

Who Gets Free Enhanced WiFi?

Enhanced WiFi is complimentary for Marriott Bonvoy Elite members:

Note: If Enhanced WiFi is unavailable at your property, you receive Standard WiFi at no charge.

How to Upgrade to Enhanced WiFi

If you are not an Elite member, upgrade to Enhanced WiFi during your stay:

1. Connect to Standard WiFi first
2. Visit internetupgrade.marriott.com in your browser
3. Select Enhanced WiFi option
4. Enter payment - Typically $15-25 per day
5. Confirm upgrade - Faster speeds activate immediately

Marriott WiFi Speed: What to Expect

Speed by Property Type

WiFi performance varies based on property category and location:

Average across all properties: 8-12 Mbps (Standard), 20-35 Mbps (Enhanced)

Real-World Performance

Standard WiFi - Good for:

• Email and messaging (all properties)
• Web browsing (all properties)
• Social media with images (all properties)
• Music streaming - Spotify, Apple Music (all properties)
• SD video streaming (most properties)

Standard WiFi - May struggle with:

• HD video streaming (1080p)
• Video calls with camera on
• Large file downloads (over 50 MB)
• Multiple devices streaming simultaneously

Enhanced WiFi - Good for:

• All Standard WiFi activities
• HD streaming - Netflix, YouTube 1080p
• Video calls - Zoom, Teams, Google Meet
• Large file uploads/downloads
• VPN for remote work
• Multiple devices (3-4) simultaneously

Test Your Marriott WiFi Speed

Check your actual connection speed at any Marriott property:

Run Speed Test →

Testing helps you decide if Enhanced WiFi upgrade is worth it for your needs.

Troubleshooting Marriott WiFi

Portal Page Not Opening

If you connect to the network but the login portal does not appear:

Fix 1 - Direct URL:

1. Open any web browser
2. Type marriottwifi.com or stay.marriottbonvoy.com
3. Press Enter - portal should load

Fix 2 - Force captive portal:

1. Type http://8.8.8.8 in browser address bar
2. Or try http://captive.apple.com
3. Portal should redirect

Fix 3 - Disable Private WiFi Address (Apple devices):

1. Go to Settings > WiFi
2. Tap (i) next to MarriottBonvoy network
3. Turn OFF “Private Wi-Fi Address”
4. Reconnect to network

Fix 4 - Disable VPN:

1. Turn off VPN before connecting
2. Complete portal login first
3. Enable VPN after internet works

Connected But No Internet

If login completed but browsing does not work:

1. Verify authentication - Return to marriottwifi.com and check status
2. Clear browser cache - Cached redirects cause issues
3. Try different browser - Some handle portals better
4. Restart WiFi - Toggle off/on and reconnect
5. Contact front desk - Network configuration issues require staff

Slow Speeds

If connection is unusually slow:

1. Check your tier - Standard WiFi has limited speeds
2. Upgrade to Enhanced - Visit internetupgrade.marriott.com
3. Reduce connected devices - Disconnect unused devices
4. Avoid peak hours - 7-9 PM is typically busiest
5. Move closer to access point - Usually in hallway ceiling
6. Test your speed - Confirm actual vs perceived performance

Cannot Authenticate

If room number and last name are not accepted:

1. Verify spelling - Last name must match reservation exactly
2. Check room number - Include leading zeros if applicable
3. Try Bonvoy login - Sign into your account instead
4. Contact front desk - They can reset your access or provide credentials

Marriott WiFi by Location

Guest Room WiFi

Guest room WiFi provides the best experience:

• Dedicated access point per floor/section
• Less congestion than public areas
• Both Standard and Enhanced available
• Multiple devices supported

Public Area WiFi

Available in lobbies, restaurants, pools, and fitness centers:

• Network name: “[Brand]_Public”
• Standard speeds only (no Enhanced in most public areas)
• Higher congestion during peak times
• Time limits may apply at some properties

Conference/Meeting Room WiFi

For business events and meetings:

• Network name: “[Brand]_Conference”
• Requires access code from meeting coordinator
• Enhanced speeds typically included in meeting room fees
• Dedicated bandwidth for events

Marriott WiFi vs Other Hotel Chains

How Marriott WiFi compares to other major hotel brands:

Marriott advantage: Largest global footprint, consistent WiFi across 30 brands, generous Elite benefits.

Tips for Better Marriott WiFi Performance

Before Your Stay

1. Join Marriott Bonvoy (free) to access complimentary WiFi
2. Check Elite status - Gold+ gets free Enhanced WiFi
3. Download content offline as backup (Netflix, Spotify)
4. Update devices - Latest OS handles hotel WiFi better

During Your Stay

1. Connect to guest room network - Less congested than public
2. Use 5GHz band if available - Faster than 2.4GHz
3. Upgrade to Enhanced for streaming or work
4. Test speed first to set expectations
5. Avoid peak hours (7-9 PM) for bandwidth-heavy tasks

For Business Travel

1. Book Gold Elite or higher for free Enhanced WiFi
2. Use Enhanced WiFi for video calls and VPN
3. Connect VPN after portal login - Not during
4. Download large files during off-peak hours
5. Have mobile hotspot backup for critical calls

Frequently Asked Questions

Do I need to be a hotel guest to use Marriott WiFi?

Marriott WiFi is primarily for hotel guests. However, public area WiFi may be accessible to visitors in lobbies and restaurants. For full access, you need a room reservation or meeting credentials.

Can I use Marriott WiFi on multiple devices?

Yes. Both Standard and Enhanced WiFi support multiple devices per room. There is no strict device limit, but performance may decrease with many simultaneous connections.

Does Marriott WiFi work with VPN?

Yes, but connect to the WiFi and complete portal login FIRST. Then enable your VPN. VPNs work best on Enhanced WiFi due to the encryption overhead requiring more bandwidth.

Why is my Marriott WiFi slow even with Enhanced?

Common causes include: property network congestion, older infrastructure, distance from access point, or too many connected devices. Try moving closer to the hallway (access points are typically in ceilings), disconnect unused devices, or contact the front desk.

Is Marriott Bonvoy membership really free?

Yes. Marriott Bonvoy membership is completely free to join at marriott.com. Benefits include free Standard WiFi, member rates, points earning, and mobile check-in. No credit card required.

How do I check my Marriott Elite status?

Log into your Marriott Bonvoy account at marriott.com or the Marriott Bonvoy app. Your current status and nights progress appear on the dashboard. Gold status requires 25 qualifying nights per year.

Can I get Enhanced WiFi free without Elite status?

Some Marriott credit cards (Marriott Bonvoy Boundless, Brilliant) include automatic Elite status with free Enhanced WiFi. Corporate rates and special promotions occasionally include Enhanced WiFi.

What if WiFi is not working at all?

Contact the front desk immediately. They can:

• Reset your room’s network access
• Check for property-wide issues
• Provide alternative credentials
• Offer compensation if issues persist

Test Your Marriott WiFi Speed

Check your actual connection performance at any Marriott property:

Run Speed Test Now →

This free tool measures:

• Download speed - Streaming and browsing capability
• Upload speed - Video call and file upload quality
• Latency - Responsiveness for video calls and VPN

Test takes 30 seconds and helps you decide if Enhanced WiFi is worth the upgrade.

Summary

Marriott WiFi is free for all Bonvoy members (free to join) at 8,500+ properties worldwide. Connect to “MarriottBonvoy” or “[Brand]_Guest” network, enter room number and last name, and start browsing. Standard WiFi offers 5-15 Mbps; Enhanced WiFi provides 15-50 Mbps.

Need faster speeds? Gold Elite members and above get free Enhanced WiFi. Otherwise, upgrade at internetupgrade.marriott.com for $15-25/day.

Having connection issues? Visit marriottwifi.com directly, disable VPN during login, or contact the front desk for assistance.

Related WiFi Guides

Looking for WiFi at other hotels?

• Hilton WiFi Guide
• Hyatt WiFi Guide
• IHG WiFi Guide
• Premier Inn WiFi Guide

Last Updated: February 3, 2026 Data Source: Marriott Bonvoy official website, property testing, user-reported speeds