How to use American Airlines Wi-Fi?

American Airlines offers inflight Wi-Fi on all international and mainline domestic flights. Learn how to connect to AA-Inflight Wi-Fi to stay connected to th...

American Airlines offers inflight Wi-Fi on all international and mainline domestic flights. Learn how to connect to AA-Inflight Wi-Fi to stay connected to the internet.

How to connect to American Airlines Wi-Fi?

  • Turn on Airplane Mode and connect to the “AA-Inflight” Wi-Fi network.
  • Open a browser and type aainflight.com in the address bar.
  • Select ‘Get online’ or the Wi-Fi Packages button / Wi-Fi icon and you will be connected to the American Airlines Wi-Fi.

American Airlines offers two packages: Pay as you fly and Pay monthly or annually.

Pay as you fly

Pricing starts at $10 and depends on the route and flight time.

Pay monthly or annually

  • 1-device: $49.55
  • 2-device: $59.95
  • 1-device: $599
  • 2-device: $699

The Wi-Fi subscription is accessible on most domestic flights within the U.S. and Canada, Mexico, the Caribbean, or Central America where Wi-Fi network coverage is available. To purchase an American Airlines Wi-Fi Subscription Plan, you must have an AAdvantage account with a valid stored primary credit or debit card or other supported form of payment with a billing address in one of the 50 United States or the District of Columbia.

Aircraft equipped with Panasonic international Wi-Fi service are not included in the American Airlines Wi-Fi Subscription Plan.

Free Wi-Fi for eligible T-Mobile customers

Eligible T-Mobile customers can enjoy Free Wi-Fi with a 1-hour Session or Full-flight Session with texting and streaming on nearly all domestic flights and select international flights. Simply look for the T-Mobile logo on the Wi-Fi login page and enter your phone number to verify your eligibility.

Frequently Asked Questions

How to check if my flight has Wi-Fi?

Inflight Wi-Fi is available on most of the domestic U.S. flights. International Wi-Fi is available on all Boeing 777-300ER flights.

To check if your flight has Wi-Fi, follow these steps:

  • Go to AA.com flight status page.
  • Enter your Flight Number and travel date and click Search. (Alternately, you can search for your flight by entering the route.)
  • You will be shown Wi-Fi availability under the flight information.

When can I start using the Wi-Fi on-board?

AA-Inflight Wi-Fi is available from takeoff to touchdown.

Can I stream videos and movies on AA-Inflight Wi-Fi?

Yes, you can stream video services like YouTube, Netflix, Hulu, and HBO on all international flights and select domestic flights.

Can I make voice or video calls on AA-Inflight Wi-Fi?

No. Voice calls or audio transmissions are not allowed in-flight.

What to do if AA-Inflight Wi-Fi is not working?

  • Try disconnecting and reconnecting from the Wi-Fi network.
  • If you are using a VPN, try disconnecting from the VPN and try again.
  • If it is a connectivity issue, your access will automatically resume once the network is available again.

Who are the Wi-Fi network providers?

Onboard Wi-Fi service is provided by Wi-Fi Onboard (provided by Intelsat), Viasat, and Panasonic.

For assistance with the Wi-Fi service onboard, you need to contact the Wi-Fi service provider equipped on the aircraft. You can check for the Wi-Fi provider on the credit card statement or ask the flight attendant.