Pepephone Speed Test | Kencang
Test your Pepephone internet speed in Spain
www.pepephone.comPepephone is a Spanish telecommunications operator known for transparent pricing and customer-friendly policies. Founded in 2007 and now part of the MasOrange group, Pepephone serves over 1 million customers with fiber plans up to 1 Gbps and no-commitment contracts, with progressive loyalty discounts that reduce monthly bills over time.
About Pepephone
Pepephone was founded in 2007 as a mobile virtual network operator (MVNO) and quickly earned a reputation for straightforward pricing and excellent customer service. MasMovil acquired Pepephone in 2016, and following the MasMovil-Orange merger in 2024, the brand became part of MasOrange, Spain's largest telecom group.
Pepephone is headquartered in Alcobendas, near Madrid, and has grown to over 1 million customers. The brand differentiates itself through seniority discounts, no-commitment contracts, and a transparent approach to pricing.
Pepephone Plans and Services
Pepephone offers several internet plans across different technologies and price points.
Pepephone offers fiber-only broadband starting at EUR 23 per month for 600 Mbps. The most popular convergent plans combine fiber with mobile data, starting at EUR 35 for 600 Mbps fiber with 60 GB mobile data. The premium plan at EUR 38 includes 1 Gbps fiber with 120 GB mobile data.
Television bundles with Netflix, Amazon Prime Video, and Max are available from EUR 45 per month. Pepephone's unique seniority discount reduces monthly bills by up to EUR 1 per year of tenure, accumulating up to EUR 5 total monthly discount. Additional mobile lines with 60 GB cost EUR 5 per month.
Pepephone Internet Plans
| Plan | Speed | Price | Features |
|---|---|---|---|
| Fibra 600 Mb fiber | 600 Mbps | EUR 23/month |
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| Fibra 600 Mb + Movil 60 GB fiber | 600 Mbps | EUR 35/month |
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| Fibra 1 Gb + Movil 120 GB fiber | 1000 Mbps | EUR 38/month |
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| Fibra 600 Mb + Movil 60 GB + Netflix fiber | 600 Mbps | EUR 45/month |
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Prices and availability may vary by location. Contact Pepephone for current offers.
Pepephone Coverage by Region
Pepephone performance varies by location. Coverage density, local infrastructure, and network congestion affect speeds in each market.
Madrid
Pepephone customer service center located in Madrid handles central Spain queries
Catalonia
Strong subscriber base drawn by competitive pricing and customer service reputation
Balearic Islands
Pepephone customer service center located in Mallorca
Andalusia
Growing presence driven by word-of-mouth from satisfied customers
Is Pepephone Right for You?
Every provider has trade-offs. Here is how Pepephone performs based on real-world usage and customer feedback.
Strengths
- No commitment period on any plan, allowing cancellation at any time
- Seniority discount reduces bill by EUR 1 per year up to EUR 5 per month
- Fiber-only 600 Mbps at EUR 23 per month is very competitive
- Consistently ranked as Spain's best customer service for seven consecutive years
- Customer support staffed from Spain, based in Mallorca and Madrid
- Additional mobile lines with 60 GB cost only EUR 5 per month
- Netflix, Amazon Prime, and Max available in television bundles
Weaknesses
- EUR 240 installation fee if service is cancelled within three months
- No 300 Mbps budget tier, fiber starts at 600 Mbps
- Part of MasOrange multi-brand portfolio which can be confusing for consumers
- No data rollover feature on mobile plans unlike Lowi
- No standalone mobile-only plans with fiber, must choose convergent or fiber-only
Best For
- Customers who value award-winning customer service above all else
- Long-term subscribers who benefit from accumulating seniority discounts
- Users who want no-commitment flexibility to cancel or switch anytime
- Budget-conscious users wanting 600 Mbps fiber at EUR 23 per month
- Families who can add extra mobile lines at EUR 5 per month each
Not Ideal For
- Users who need a very cheap 300 Mbps fiber entry plan
- Short-term residents who might cancel within 3 months and face EUR 240 fee
- Customers wanting data rollover on their mobile plans
How Pepephone Compares
Side-by-side comparison of Pepephone against major competitors in Spain.
| Competitor | Speed | Price | Coverage | Verdict |
|---|---|---|---|---|
| Lowi | Pepephone offers 600 Mbps and 1 Gbps. Lowi caps at 600 Mbps. Pepephone has a 1 Gbps option. | Pepephone fiber starts at EUR 23. Lowi convergent starts at EUR 30. Pepephone is cheaper for fiber-only. | Pepephone uses MasOrange network. Lowi uses Vodafone network. Both cover most of Spain. | Choose Pepephone for no commitment and customer service. Choose Lowi for data rollover. |
| Simyo | Simyo offers 300-1000 Mbps. Pepephone offers 600 and 1000 Mbps. Simyo has a cheaper 300 Mbps entry. | Simyo fiber starts at EUR 25.99. Pepephone fiber starts at EUR 23. Pepephone is cheaper for 600 Mbps. | Both operate on MasOrange's network with identical fiber coverage. | Choose Pepephone for seniority discounts and top customer service. Choose Simyo for customizable data. |
| Finetwork | Finetwork offers 300 Mbps, 600 Mbps, and 1 Gbps. Pepephone offers 600 Mbps and 1 Gbps. | Finetwork starts at EUR 20.90 for 300 Mbps. Pepephone starts at EUR 23 for 600 Mbps. Finetwork cheaper at entry. | Finetwork uses Vodafone network. Pepephone uses MasOrange network. Both have wide coverage. | Choose Finetwork for the absolute lowest prices. Choose Pepephone for no commitment and better service. |
Troubleshooting Pepephone Issues
Common Pepephone connection problems and how to fix them.
Seniority discount not appearing on monthly bill after one or more years of service
Cause: Account migration during MasOrange merger may have reset tenure tracking
- Check your account details in the Pepephone customer area for tenure start date
- Contact Pepephone customer support to verify your seniority discount status
- Keep records of your original signup date as proof of tenure
- Discount is EUR 1 per year of service up to EUR 5 maximum
Speed test results well below the subscribed 600 Mbps or 1 Gbps plan
Cause: WiFi limitations, device network adapter, or local MasOrange network issues
- Test using a wired Ethernet connection to isolate WiFi as the cause
- Restart the router by disconnecting power for 30 seconds
- Ensure your device supports WiFi 5 (ac) or WiFi 6 (ax) for high speeds
- Contact Pepephone customer support for a line quality check
Charged EUR 240 installation fee after cancelling within three months
Cause: Pepephone waives installation if service is maintained beyond three months
- Review the terms of service regarding the three-month installation fee waiver
- If you plan to stay longer than three months, the fee will not apply
- Contact Pepephone to discuss payment options if the fee was applied
- Consider this policy before signing up if your stay may be shorter than three months
Pepephone History
Key milestones in Pepephone development and network expansion.
Pepephone founded by Globalia as a mobile virtual network operator on Vodafone's network
Switched to Movistar's network infrastructure for mobile services
MasMovil acquired 100 percent of Pepephone for EUR 158 million
Expanded from mobile-only to include fiber broadband plans through MasMovil's network
Surpassed 800,000 subscribers. Won customer service award for the fifth consecutive year
Reached 1 million customers. Introduced PepeTV television service
Became part of MasOrange following the Orange-MasMovil merger. Won seventh consecutive customer service award
Mobile Data Settings
Need to configure your Pepephone mobile data? View the complete APN settings for Android and iOS devices.
View Pepephone APN SettingsTest Your Pepephone Speed
Run a free speed test to check if Pepephone delivers the speeds you are paying for. Test during peak evening hours for the most realistic results. Compare your results against Pepephone advertised speeds above.
Pepephone Speed Test FAQ
What is Pepephone's seniority discount?
Pepephone offers a progressive seniority discount that rewards long-term customers. For each year of continuous service, customers receive a EUR 1 per month discount on their bill, accumulating up to a maximum of EUR 5 per month after five years. This discount applies automatically and is a distinctive feature that sets Pepephone apart from other Spanish operators. The discount makes Pepephone increasingly competitive over time.
Does Pepephone require a contract commitment?
Pepephone does not require a minimum commitment period on its fiber and mobile plans. Customers can cancel or change their plan at any time without paying early termination fees. This no-commitment policy has been a core part of Pepephone's brand identity since its founding. Free installation applies if service is maintained for more than three months, otherwise a EUR 240 fee applies.
Is Pepephone part of MasOrange?
Pepephone is part of the MasOrange telecommunications group, which was formed from the merger of MasMovil and Orange Spain in 2024. MasMovil originally acquired Pepephone in 2016. Within the MasOrange portfolio, Pepephone positions itself as a value-oriented brand with transparent pricing and customer-friendly policies. The brand operates on MasOrange's fiber and mobile network infrastructure.
How do I test my Pepephone internet speed?
You can test your Pepephone internet speed using the free speed test tool on this page. Click Start Test to measure your download speed, upload speed, and ping latency. Pepephone uses FTTH fiber technology through the MasOrange network, so wired connection speeds should closely match your subscribed plan. For best results, use an Ethernet cable and avoid running other bandwidth-heavy applications during the test.