Euskaltel Speed Test | Kencang
Test your Euskaltel internet speed in Spain
www.euskaltel.comEuskaltel is the leading telecommunications provider in the Basque Country, offering fiber-optic internet, mobile, fixed telephony, and television services. Founded in 1995 and headquartered in Derio, Euskaltel serves over 460,000 subscribers across the Basque Country and Navarre with FTTH speeds up to 1 Gbps.
About Euskaltel
Euskaltel was established in 1995 through a joint initiative by the Basque Government and regional savings banks to provide telecommunications services in the Basque Country. The company has operated for over 25 years as the regional market leader.
In 2021, MasMovil acquired Euskaltel, and following the 2024 merger of MasMovil with Orange Spain, Euskaltel became part of the MasOrange group. Euskaltel also owns R Cable in Galicia and Telecable in Asturias, forming a strong northern Spain regional telecom presence.
Euskaltel Plans and Services
Euskaltel offers several internet plans across different technologies and price points.
Euskaltel offers fiber-only plans starting at EUR 29 per month for 500 Mbps and EUR 35 per month for 1 Gbps, both with symmetrical speeds. Convergent bundles with fiber, fixed line, and two mobile lines start at EUR 39 per month. All fiber plans include a WiFi 6 router with 16 antennas and free installation.
Euskaltel has also launched Hegan, a 5G home broadband service for rural areas in the Basque Country and Navarre, delivering speeds up to 600 Mbps. Television packages and streaming platform add-ons are available.
Euskaltel Internet Plans
| Plan | Speed | Price | Features |
|---|---|---|---|
| Fibra 500 Mb fiber | 500 Mbps | EUR 29/month |
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| Fibra 1 Gb fiber | 1000 Mbps | EUR 35/month |
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| Fibra 500 Mb + 2 Moviles 25 GB fiber | 500 Mbps | EUR 39/month |
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| Hegan 5G Hogar fixed-wireless | 600 Mbps | EUR 35/month |
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Prices and availability may vary by location. Contact Euskaltel for current offers.
Euskaltel Coverage by Region
Euskaltel performance varies by location. Coverage density, local infrastructure, and network congestion affect speeds in each market.
Bizkaia
Euskaltel headquarters in Derio are in Bizkaia. Strongest network infrastructure in this province
Gipuzkoa
Strong fiber coverage extends to small towns throughout the province
Araba/Alava
Smallest Basque province by population but well covered by Euskaltel fiber
Navarre
Navarre represents Euskaltel's expansion territory beyond its traditional Basque market
Is Euskaltel Right for You?
Every provider has trade-offs. Here is how Euskaltel performs based on real-world usage and customer feedback.
Strengths
- Regional market leader in the Basque Country with over 25 years of local presence
- 500 Mbps fiber at EUR 29 per month is very competitive pricing
- WiFi 6 router with 16 antennas provides strong wireless coverage
- Hegan 5G home broadband available for rural areas without fiber
- Free installation on all fiber plans
- Convergent bundles with two mobile lines start at EUR 39 per month
- Local customer service based in the Basque Country
- Access to MasOrange's nationwide network infrastructure
Weaknesses
- Service area limited primarily to the Basque Country and Navarre
- Television add-on pricing can push monthly costs above EUR 60
- 12-month commitment required on most plans
- Hegan 5G home broadband limited to 600 Mbps with variable speeds
- Premium bundles are more expensive than national low-cost alternatives
Best For
- Basque Country residents wanting a local provider with strong regional support
- Families needing two mobile lines bundled with fiber at an affordable price
- Rural Basque residents who can use the Hegan 5G home service where fiber is unavailable
- Customers who value local Basque-language customer service
- Households wanting premium WiFi 6 coverage with a 16-antenna router
Not Ideal For
- Customers outside the Basque Country or Navarre
- Budget-focused users who can find cheaper plans from Finetwork or Lowi
- Users who need service flexibility without commitment periods
How Euskaltel Compares
Side-by-side comparison of Euskaltel against major competitors in Spain.
| Competitor | Speed | Price | Coverage | Verdict |
|---|---|---|---|---|
| Movistar | Both offer up to 1 Gbps fiber. Euskaltel starts fiber at EUR 29 for 500 Mbps. Movistar starts at EUR 34 for 300 Mbps. | Euskaltel convergent bundles start at EUR 39 for two mobile lines. Movistar convergent bundles start higher at EUR 77 with Netflix. | Movistar covers all of Spain. Euskaltel covers the Basque Country and Navarre with its own fiber network. | Choose Euskaltel for better pricing and local support in the Basque Country. Choose Movistar for nationwide coverage. |
| R | R Cable offers only 1 Gbps tier. Euskaltel offers 500 Mbps and 1 Gbps tiers. | R Cable 1 Gbps fiber costs EUR 29. Euskaltel 1 Gbps costs EUR 35. R Cable is slightly cheaper for top speed. | R Cable covers 101 municipalities in Galicia. Euskaltel covers the full Basque Country and Navarre. | Choose based on your region. R Cable for Galicia, Euskaltel for the Basque Country. |
| Telecable | Both offer 500 Mbps and 1 Gbps fiber. Pricing is nearly identical at EUR 29-35 per month. | Telecable 500 Mbps costs EUR 29 first year, EUR 44 after. Euskaltel 500 Mbps is EUR 29 consistently. | Telecable covers Asturias. Euskaltel covers the Basque Country and Navarre. | Choose your regional brand. Both offer similar services at comparable prices for their respective territories. |
Troubleshooting Euskaltel Issues
Common Euskaltel connection problems and how to fix them.
Fiber connection delivering speeds well below the 500 Mbps or 1 Gbps plan
Cause: WiFi congestion, outdated device network adapters, or too many simultaneous connections
- Test with Ethernet cable directly connected to the router to isolate WiFi issues
- Restart the WiFi 6 router by unplugging for 30 seconds
- Check that your device supports WiFi 6 for optimal wireless speeds
- Reduce simultaneous streaming or downloading on multiple devices
- Contact Euskaltel support at 900 840 000 for a remote line diagnostic
Hegan 5G home broadband signal weak or disconnecting frequently
Cause: 5G signal obstruction, antenna placement, or distance from nearest 5G tower
- Reposition the 5G antenna near a window facing the nearest cell tower
- Check the signal strength indicator on the Hegan device
- Remove physical obstructions between the antenna and the window
- Contact Euskaltel to verify 5G tower coverage at your exact address
Television service or streaming content buffering or pixelating
Cause: Insufficient bandwidth allocation or WiFi interference affecting streaming quality
- Connect the TV decoder to the router via Ethernet cable for stable streaming
- Close bandwidth-heavy applications on other devices while watching TV
- Upgrade to the 1 Gbps plan if currently on 500 Mbps with many connected devices
- Restart the TV decoder and router together
Euskaltel History
Key milestones in Euskaltel development and network expansion.
Founded through a joint initiative by the Basque Government and regional savings banks to provide telecommunications in the Basque Country
Launched commercial broadband internet services across the Basque Country using cable infrastructure
IPO on the Madrid Stock Exchange, raising capital for network expansion
Acquired R Cable in Galicia for EUR 1.4 billion, expanding into the Galician market
Acquired Telecable in Asturias for EUR 686 million, completing northern Spain regional consolidation
Launched Virgin Telco brand for national expansion beyond traditional Basque territory
MasMovil acquired Euskaltel for approximately EUR 1.9 billion in a public tender offer
Became part of MasOrange following the Orange Spain and MasMovil merger. Launched Hegan 5G home broadband service
Orange acquired full ownership of MasOrange. Euskaltel continues as regional brand under Orange control
Mobile Data Settings
Need to configure your Euskaltel mobile data? View the complete APN settings for Android and iOS devices.
View Euskaltel APN SettingsTest Your Euskaltel Speed
Run a free speed test to check if Euskaltel delivers the speeds you are paying for. Test during peak evening hours for the most realistic results. Compare your results against Euskaltel advertised speeds above.
Euskaltel Speed Test FAQ
What fiber speeds does Euskaltel offer?
Euskaltel offers fiber-optic internet with two main speed tiers. The standard plan provides 500 Mbps symmetrical speed, while the premium plan delivers 1 Gbps symmetrical speed. Both plans include a WiFi 6 router with 16 antennas for enhanced wireless coverage throughout the home. The company also offers a 5G home service called Hegan with speeds up to 600 Mbps for areas without fiber coverage.
Is Euskaltel available outside the Basque Country?
Euskaltel primarily serves the Basque Country and Navarre regions of Spain. However, the Euskaltel Group includes R Cable in Galicia and Telecable in Asturias, which provide similar services in their respective regions. Since becoming part of MasOrange in 2024, the broader group offers nationwide coverage through other brands like Yoigo and MasMovil for customers outside these northern regions.
Does Euskaltel offer 5G internet?
Euskaltel offers a 5G home broadband service called Hegan, designed specifically for rural areas in the Basque Country and Navarre that lack fiber-optic infrastructure. The Hegan service delivers download speeds up to 600 Mbps using 5G fixed wireless technology, serving approximately 40,000 homes in the region. Mobile 5G is also available through Euskaltel mobile plans in areas with 5G network coverage.
How do I test my Euskaltel internet speed?
You can test your Euskaltel internet speed using the free speed test tool on this page. Click the Start Test button to measure your current download speed, upload speed, and ping latency. For the most accurate results, connect your device directly to the Euskaltel router using an Ethernet cable and close any other bandwidth-consuming applications before running the test.