StarHub APN Settings 2026 - 5G & 4G LTE Guide

Configure StarHub mobile data settings on Android and iOS

Manually configure your StarHub APN settings to enable 5G or 4G LTE mobile data and MMS in Singapore. The default APN for StarHub postpaid subscribers is 'shwap', while prepaid users should use 'shppd'. StarHub operates on MCC 525 and MNC 05 and offers nationwide 5G coverage across Singapore. Imported or unlocked devices may need manual APN configuration to access the StarHub network.

StarHub APN Settings

Use these settings to configure your StarHub mobile data connection.

SettingValue
APNshwap
MCC525
MNC05
AuthenticationNone
APN Typedefault,supl,mms
APN ProtocolIPv4/IPv6
UsernameNot required
PasswordNot required

How to Configure StarHub APN on Android

  1. 1 Open Settings on your Android device.
  2. 2 Go to Network & Internet or Connections.
  3. 3 Tap Mobile Network or Mobile Data.
  4. 4 Select Access Point Names (APN).
  5. 5 Tap the + icon to add a new APN.
  6. 6 Set Name to 'StarHub' and APN to 'shwap' (or 'shppd' for prepaid).
  7. 7 Enter MMSC as 'http://mms.starhubgee.com.sg:8002' and MMS Proxy as '10.12.1.80' with MMS Port '80'.
  8. 8 Set APN Type to 'default,supl,mms' and APN Protocol to 'IPv4/IPv6'.
  9. 9 Tap Save and select the new StarHub APN from the list.
  10. 10 Restart your device to apply the settings.

How to Configure StarHub APN on iPhone/iOS

  1. 1 Open Settings on your iPhone.
  2. 2 Tap Cellular or Mobile Data.
  3. 3 Select Cellular Data Network.
  4. 4 Enter 'shwap' in the APN field under Cellular Data (or 'shppd' for prepaid).
  5. 5 Under MMS, enter APN as 'shmms' and MMSC as 'http://mms.starhubgee.com.sg:8002'.
  6. 6 Set MMS Proxy to '10.12.1.80:80'.
  7. 7 Go back to save the settings.
  8. 8 Restart your iPhone to apply changes.

Troubleshooting

Common issues and solutions when configuring StarHub APN settings.

No data on StarHub SIM
Verify the APN is 'shwap' for postpaid or 'shppd' for prepaid. Using the wrong APN for your plan type will prevent data access. Toggle Airplane Mode on and off after saving. Reset network settings from device Settings if the problem persists.
MMS not working on StarHub
Confirm the MMSC URL is 'http://mms.starhubgee.com.sg:8002' and the MMS Proxy is '10.12.1.80' with port '80'. Note that StarHub uses port 80 for MMS, not the more common 8080. Mobile data must be enabled for MMS delivery.
StarHub 5G not available
Check that your plan includes 5G and your device supports StarHub 5G bands (n78 at 3500 MHz). Update your SIM to a 5G-capable card at any StarHub shop. Ensure your network mode is set to 5G/NR in device settings. The 'shwap' APN works for both 4G and 5G without changes.

StarHub APN Settings FAQ

What is the correct StarHub APN?

The correct APN for StarHub postpaid plans in Singapore is 'shwap'. StarHub prepaid subscribers should use 'shppd' instead. The MMS-specific APN is 'shmms' for devices that require separate APN entries. All three APNs connect to the same StarHub network but handle different types of traffic and billing routes.

What are the StarHub MCC and MNC codes?

StarHub uses MCC 525 (Singapore country code) and MNC 05 (StarHub network identifier). These codes are automatically populated from the SIM card. Manual entry is only necessary if the fields appear blank in your APN settings. The MCC/MNC combination identifies your device on the StarHub network for all mobile services.

What is the difference between shwap and shppd APN?

The 'shwap' APN is for StarHub postpaid mobile plans, while 'shppd' is for StarHub prepaid SIM cards. Both provide the same network access and speed capabilities. Using the wrong APN for your plan type may result in no data connection or incorrect billing. Check your StarHub plan type through the My StarHub app if you are unsure.

Do I need credentials for StarHub APN?

No, StarHub does not require a username or password for any of its APN configurations including 'shwap', 'shppd', and 'shmms'. Leave the username and password fields blank. The authentication type should be set to None. This applies to both Android and iOS device configurations for the StarHub network.

How do I get StarHub APN settings automatically?

StarHub automatically sends APN configuration to compatible devices when a new SIM is inserted. If settings are not received, restart your device or contact StarHub at 1633 for assistance. You can also visit the My StarHub app for configuration help. Manual setup using the values on this page works on all unlocked devices regardless of brand or model.