heya APN Settings 2026 - Singtel Sub-Brand Guide
Configure heya mobile data settings on Android and iOS
Manually configure your heya APN settings to enable mobile data and MMS in Singapore. heya is a Singtel sub-brand that uses the same network infrastructure and APN settings as Singtel. The default APN is 'e-ideas' with MCC 525 and MNC 01. heya offers affordable postpaid SIM-only plans on the Singtel 4G and 5G network. As of December 2025, heya is transitioning to the Singtel hi! brand.
heya APN Settings
Use these settings to configure your heya mobile data connection.
| Setting | Value |
|---|---|
| APN | e-ideas |
| MCC | 525 |
| MNC | 01 |
| Authentication | None |
| APN Type | default,supl,mms |
| APN Protocol | IPv4/IPv6 |
| Username | Not required |
| Password | Not required |
How to Configure heya APN on Android
- 1 Open Settings on your Android device.
- 2 Go to Network & Internet or Connections.
- 3 Tap Mobile Network or Mobile Data.
- 4 Select Access Point Names (APN).
- 5 Tap the + icon to add a new APN.
- 6 Set Name to 'heya' and APN to 'e-ideas'.
- 7 Enter MMSC as 'http://mms.singtel.com:10021/mmsc' and MMS Proxy as '165.21.42.84' with MMS Port '8080'.
- 8 Set APN Type to 'default,supl,mms' and APN Protocol to 'IPv4/IPv6'.
- 9 Tap Save and select the new heya APN from the list.
- 10 Restart your device to apply the settings.
How to Configure heya APN on iPhone/iOS
- 1 Open Settings on your iPhone.
- 2 Tap Cellular or Mobile Data.
- 3 Select Cellular Data Network.
- 4 Enter 'e-ideas' in the APN field under Cellular Data.
- 5 Under MMS, enter APN as 'e-ideas' and MMSC as 'http://mms.singtel.com:10021/mmsc'.
- 6 Set MMS Proxy to '165.21.42.84:8080'.
- 7 Go back to save the settings.
- 8 Restart your iPhone to apply changes.
Troubleshooting
Common issues and solutions when configuring heya APN settings.
- No data connection on heya SIM
- Use the same APN settings as Singtel - set APN to 'e-ideas'. heya runs on the Singtel network and shares identical APN configurations. Toggle Airplane Mode on and off after saving. Ensure your heya plan is active and has not expired.
- MMS not working on heya
- Configure MMS using the Singtel MMSC URL 'http://mms.singtel.com:10021/mmsc' with proxy '165.21.42.84' and port '8080'. Mobile data must be active for MMS. heya uses the same MMS infrastructure as Singtel postpaid services.
- heya APN settings not saving
- Some devices may not recognize heya as a carrier and may block custom APN changes. Reset network settings first, then add the APN manually. On iPhone, go to Settings, General, Transfer or Reset, Reset Network Settings. Re-enter the APN values after the reset completes.
heya APN Settings FAQ
What is the correct heya APN?
The correct APN for heya in Singapore is 'e-ideas', which is the same APN used by Singtel postpaid plans. heya operates as a Singtel sub-brand on the same network infrastructure. All APN settings including MMSC, MMS proxy, and authentication type are identical to Singtel. No separate or unique APN configuration exists for heya.
Is heya the same network as Singtel?
Yes, heya uses the Singtel mobile network with MCC 525 and MNC 01. heya is a digital-first sub-brand of Singtel offering SIM-only postpaid plans at competitive prices. Network coverage, speeds, and APN settings are identical to Singtel. The only differences are in plan pricing and customer service channels.
What is happening to heya?
As of December 2025, heya is being transitioned to the newly rebranded Singtel hi! service. Existing heya customers can continue using their plans through timely renewals. New heya sign-ups are no longer available. APN settings remain unchanged during and after the transition since both brands use the same Singtel network.
Do I need a username and password for heya APN?
No, heya does not require a username or password for the APN configuration. Leave both fields blank when setting up the 'e-ideas' APN. Authentication type should be set to None. These are the same credential-free settings used by all Singtel postpaid subscribers in Singapore.
Can I use heya APN settings for Singtel hi!?
Yes, the APN settings for heya, Singtel postpaid, and Singtel hi! are all identical since they share the same network infrastructure. Use APN 'e-ideas' with MMSC 'http://mms.singtel.com:10021/mmsc' for any Singtel-family brand. No changes to APN configuration are needed when migrating between these Singtel brands.