Privacy Policy

Last updated: January 1, 2025

Introduction

Kencang ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our internet speed test service at kencang.my (the "Service").

By using Kencang, you agree to the collection and use of information as described in this policy.

Information We Collect

Automatically Collected Information

When you run a speed test, we automatically collect:

  • Test Results - Download speed, upload speed, and latency measurements
  • IP Address - Used for geolocation to select the optimal test server
  • ISP Information - Derived from your IP address
  • Browser and Device Information - Browser type, operating system, device type
  • Timestamp - Date and time of the test
  • Approximate Location - City/region level, derived from IP address

Information We Do Not Collect

  • Your name or contact information (unless you contact us)
  • Precise location (GPS coordinates)
  • Browsing history outside of Kencang
  • Personal files or data on your device

How We Use Your Information

We use collected information to:

  • Provide the Service - Select optimal test servers and display your results
  • Improve the Service - Analyze aggregate data to enhance accuracy
  • Generate Statistics - Create anonymous, aggregated reports on internet speeds by region and ISP
  • Detect Issues - Identify and troubleshoot technical problems

We do not use your information to:

  • Sell your data to third parties
  • Send you marketing emails (we do not collect email unless you contact us)
  • Track your activity across other websites
  • Build advertising profiles

Data Retention

Speed test results are stored in anonymized form for statistical analysis. IP addresses are not permanently stored with test results. Anonymous aggregate data may be retained indefinitely for historical analysis.

Data Sharing

We may share anonymized, aggregate data with:

  • Research Partners - For internet performance studies
  • The Public - Through published statistics on average speeds

We do not sell individual test data or share it in a way that identifies you personally.

Cookies and Tracking

Kencang uses minimal cookies:

  • Essential Cookies - Required for the speed test to function
  • Analytics Cookies - To understand how the Service is used (anonymized)

We do not use advertising cookies or cross-site tracking cookies. You can disable cookies in your browser settings, though this may affect functionality.

Third-Party Services

Kencang uses the following third-party services:

  • M-Lab (Measurement Lab) - Provides the NDT7 speed test servers. M-Lab may collect anonymized test data for research purposes. See M-Lab Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • HTTPS encryption for all connections
  • Regular security assessments
  • Access controls for stored data

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Request access to data we hold about you
  • Request deletion of your data
  • Object to certain processing of your data
  • Lodge a complaint with a supervisory authority

Since we collect minimal data and do not require accounts, most of these rights are satisfied by our default practices. Contact us at privacy@kencang.my for any requests.

Children's Privacy

Kencang is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

International Data Transfers

Your speed test may use servers in various countries depending on your location. By using Kencang, you consent to the transfer of test data to these servers.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

Contact Us

For privacy-related questions or concerns: