NOW NZ Speed Test - Check Fibre Speed

NOW NZ is an award-winning New Zealand broadband provider founded in Hawke's Bay in 2002. The company offers fibre plans from NZD 75 per month with speeds up to 900 Mbps. NOW has won multiple New Zealand broadband provider of the year awards for customer service excellence. Test your NOW NZ connection to measure download, upload, and latency performance.

About NOW NZ

NOW NZ started in 2002 as a small rural wireless internet provider in Hawke's Bay, founded by Hamish White. The company became NOW in 2012 and has expanded to serve residential and business customers nationally from offices in Hawke's Bay, Wellington, Rotorua, and Tauranga. NOW NZ Limited generates approximately NZD 17.7 million in annual revenue.

The company has earned multiple awards as New Zealand's best broadband provider, recognizing its commitment to customer service and fair pricing.

NOW NZ Plans and Services

NOW NZ offers several internet plans across different technologies and price points.

NOW NZ fibre plans include a 125 GB capped plan at NZD 75 per month with 300/100 Mbps speed. The Unlimited plan at NZD 85 delivers 300/100 Mbps with unlimited data. The Ultra Unlimited plan at NZD 100 provides 900/400 Mbps.

NOW offers naked broadband by default with optional landline add-on at NZD 5 per month. No setup fee applies for addresses with existing fibre connections. Extras like caller ID, voicemail, and call divert are available for landline users.

NOW NZ Internet Plans

Plan	Speed	Price	Features
Fibre 125GB fiber	300 Mbps	NZD 75/month	300/100 Mbps speed 125 GB data cap Budget option
Fibre Unlimited fiber	300 Mbps	NZD 85/month	300/100 Mbps speed Unlimited data No contract required
Ultra Unlimited fiber	900 Mbps	NZD 100/month	900/400 Mbps speed Unlimited data Premium tier
Landline Add-on fiber	N/A	NZD 5/month	Naked broadband by default Optional landline add-on Caller ID and voicemail extras

Prices and availability may vary by location. Contact NOW NZ for current offers.

NOW NZ Coverage by Region

NOW NZ performance varies by location. Coverage density, local infrastructure, and network congestion affect speeds in each market.

Hawke's Bay (Napier, Hastings)

Coverage: Strong coverage and local support presence Typical: 300-900 Mbps on Chorus fibre Peak congestion: Minimal congestion on fibre connections

NOW NZ headquarters region with the strongest local support

Wellington

Coverage: Full Chorus fibre availability Typical: 300-900 Mbps depending on plan Peak congestion: Low congestion on dedicated fibre lines

NOW has office presence in Wellington

Canterbury (Christchurch)

Coverage: Good fibre coverage through Enable and Chorus networks Typical: 300-900 Mbps on most connections Peak congestion: Very low congestion

NOW NZ call centre located in Christchurch

Auckland

Coverage: Full Chorus fibre availability across the metro area Typical: 300-900 Mbps depending on plan tier Peak congestion: Low congestion on Chorus fibre

Supported remotely from Hawke's Bay and Christchurch offices

Is NOW NZ Right for You?

Every provider has trade-offs. Here is how NOW NZ performs based on real-world usage and customer feedback.

Strengths

Multiple award winner for best broadband provider and customer support in NZ
Only broadband provider to earn 5-star Canstar Blue rating for overall satisfaction
Locally owned and operated from Hawke's Bay and Christchurch
No contract required on fibre plans with existing connections
No setup fee for premises with existing fibre
Naked broadband by default, saving the cost of a landline
Personal customer service from NZ-based call centers

Weaknesses

Maximum speed limited to 900 Mbps with no Hyperfibre options
Smaller company with approximately 30,000 subscribers
125 GB data cap on the cheapest plan at NZD 75
No mobile services for bundled discounts
Higher base price at NZD 85 than 2degrees at NZD 79 for similar speeds

Best For

Customers who value award-winning customer support above all
Users in Hawke's Bay wanting a local provider with local support
Small businesses needing reliable service with dedicated support
People who dislike dealing with large corporate call centers
Households wanting straightforward pricing without extras

Not Ideal For

Power users wanting Hyperfibre speeds above 900 Mbps
Customers looking for the cheapest broadband price
Users wanting bundled mobile and broadband from one provider
Heavy users needing unlimited data at the lowest possible cost

How NOW NZ Compares

Side-by-side comparison of NOW NZ against major competitors in New Zealand.

Competitor	Speed	Price	Coverage	Verdict
Spark	NOW maxes at 900 Mbps. Spark offers Hyperfibre up to 8 Gbps. Both use the same Chorus network.	NOW Unlimited 300 Mbps costs NZD 85. Spark Essential Fibre 300 Mbps costs NZD 101. NOW is NZD 16 cheaper.	Both use the Chorus fibre network. NOW is available wherever Chorus fibre exists nationally.	Choose NOW for superior customer support and lower prices. Choose Spark for Netflix bundles and Hyperfibre.
2degrees	NOW tops at 900 Mbps. 2degrees offers Hyperfibre up to 4 Gbps. Both on Chorus network.	NOW Unlimited 300 Mbps costs NZD 85. 2degrees Unlimited Fibre 300 Mbps costs NZD 79. 2degrees saves NZD 6.	Both use Chorus fibre nationally. 2degrees also offers wireless broadband in non-fibre areas.	Choose NOW for best-in-class customer service. Choose 2degrees for cheaper pricing and Hyperfibre options.

Troubleshooting NOW NZ Issues

Common NOW NZ connection problems and how to fix them.

NOW NZ fibre speeds are below the subscribed plan

Cause: Wi-Fi conditions, router quality, or device limitations can reduce actual speeds.

Test speed via ethernet cable connected directly to the router
Restart the router by unplugging for 30 seconds
Reduce the number of active devices during the test
Call NOW NZ support team in Hawke's Bay for personalized troubleshooting

Cannot access NOW NZ customer portal or manage account

Cause: Browser cache issues or forgotten credentials can block access.

Clear browser cache and cookies, then try again
Use the password reset function on the NOW NZ website
Try a different browser or device
Call NOW NZ customer support for account access assistance

Internet connection drops intermittently

Cause: Chorus network maintenance or home wiring issues can cause disconnections.

Restart the router and wait two minutes
Check NOW NZ service status for Chorus outages in your area
Verify all cable connections are secure
Contact NOW NZ support, who will coordinate with Chorus

NOW NZ History

Key milestones in NOW NZ development and network expansion.

2002

Founded in Hawke's Bay as a small rural wireless internet provider by Hamish White

2012

Rebrands to NOW and expands services beyond Hawke's Bay

2016

Begins offering nationwide fibre broadband over the Chorus network

2020

Wins NZ Compare Awards for Broadband Provider of the Year

2023

Earns five out of six awards at Canstar Blue, including 5-star Overall Satisfaction

2024

Expands to offices in Napier, Christchurch, with team of approximately 85 staff

2025

Generates approximately NZD 17.7 million in annual revenue serving 30,000+ customers

Test Your NOW NZ Speed

Run a free speed test to check if NOW NZ delivers the speeds you are paying for. Test during peak evening hours for the most realistic results. Compare your results against NOW NZ advertised speeds above.

NOW NZ Speed Test FAQ

How fast is NOW NZ fibre broadband?

NOW NZ fibre delivers up to 300/100 Mbps on standard plans and 900/400 Mbps on the Ultra Unlimited plan. All fibre runs on the Chorus network, providing the same underlying infrastructure quality as larger providers. Actual speeds depend on your plan tier, router quality, and number of connected devices. From June 2025, Chorus upgraded the standard wholesale tier. Connect via ethernet cable for maximum speed measurement.

Is NOW NZ a good broadband provider?

NOW NZ has won multiple New Zealand broadband provider awards for customer service excellence. The company is locally owned and founded in Hawke's Bay, not backed by large corporate telecom groups. NOW focuses on straightforward pricing and responsive customer support. With national offices in Hawke's Bay, Wellington, Rotorua, and Tauranga, NOW provides personal service that larger providers often lack. Customer reviews consistently rate NOW highly for support quality.

How do I test my NOW NZ speed?

Use the speed test on this page to measure your NOW NZ fibre download speed, upload speed, and ping latency. For accurate results, connect directly to your router using an ethernet cable. WiFi speeds are typically lower due to signal interference. Close all background applications and pause downloads before testing. The test takes approximately 30 seconds. Compare results with your plan speed of 300 Mbps or 900 Mbps.

Does NOW NZ require a contract?

NOW NZ fibre broadband plans do not require a long-term contract for addresses with existing fibre connections. You can cancel with standard notice without incurring early termination fees. No setup fee applies for premises already connected to fibre. NOW provides naked broadband by default, meaning you do not need a landline unless you choose the optional NZD 5 per month add-on. This flexibility makes it easy to try NOW NZ without long-term commitment.