TIME Internet Speed Test - Malaysia Fibre
Test your TIME Internet internet speed in Malaysia
www.time.com.myTIME Internet is Malaysia's premium fibre broadband provider, offering symmetrical speeds up to 200 Mbps and plans up to 2 Gbps for high-rise residential and commercial buildings. TIME operates its own fibre network independent of TM, delivering consistently fast speeds. Test your TIME connection to verify actual performance against your subscribed plan.
About TIME Internet
TIME dotCom Berhad was founded on 25 October 1996 and listed on Bursa Malaysia in 2001. Khazanah Nasional, Malaysia's sovereign wealth fund, holds a 30% stake. TIME launched Malaysia's first high-speed fibre broadband in 2012 and primarily serves high-rise condominiums, apartments, and commercial buildings in urban areas.
The company is headquartered in Shah Alam, Selangor and also operates data centres, cloud services, and international connectivity through submarine cables.
TIME Internet Plans and Services
TIME Internet offers several internet plans across different technologies and price points.
TIME Fibre broadband offers four residential plans. The 200 Mbps plan at RM99 per month provides symmetrical 200 Mbps upload speeds. The 600 Mbps plan at RM139 per month includes 500 Mbps upload and a promotional rate of RM99 for the first 6 months.
The 1 Gbps plan costs RM199 per month and the 2 Gbps plan costs RM379 per month, both with 500 Mbps upload. All plans include a free WiFi 6 router and installation. No-contract options are available with a one-time charge.
TIME Internet Internet Plans
| Plan | Speed | Price | Features |
|---|---|---|---|
| TIME Fibre 200Mbps fiber | 200 Mbps | RM99/month |
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| TIME Fibre 600Mbps fiber | 600 Mbps | RM139/month |
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| TIME Fibre 1Gbps fiber | 1 Gbps | RM199/month |
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| TIME Fibre 2Gbps fiber | 2 Gbps | RM379/month |
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Prices and availability may vary by location. Contact TIME Internet for current offers.
TIME Internet Coverage by Region
TIME Internet performance varies by location. Coverage density, local infrastructure, and network congestion affect speeds in each market.
Klang Valley High-Rise Condos (KL, Selangor, Cyberjaya)
TIME dominates Klang Valley high-rise market with 1,500+ connected buildings. Mont Kiara, KLCC, Bangsar South, Damansara condos have 70-90% TIME penetration. Cyberjaya tech hub condos (Tamarind Suites, D'Pulze, Empire City) preferred by remote workers for symmetrical 200 Mbps upload (RM99 vs Unifi 300 Mbps RM129 with only 50 Mbps upload). TIME installs dedicated fiber distribution frame per building (50-100 units/node) vs Unifi's shared nodes (200-500 units) - this results in consistent 95%+ advertised speeds even during peak hours. KLCC luxury condos (Pavilion Residences, Four Seasons Residences) have 1-2 Gbps uptake 30-40% vs Klang Valley average 5-10%. Landed properties NOT covered - TIME fiber-to-the-building (FTTB) model serves condos/apartments only. Penthouse/top floors sometimes experience slight slowdown (180-190 Mbps on 200 plan) due to internal wiring distance but still 90%+ advertised.
Penang High-Rise (Georgetown, Tanjung Bungah, Bayan Lepas)
TIME entered Penang 2018-2020, now covering 300+ condo/apartment buildings primarily Georgetown, Tanjung Bungah waterfront condos, and Bayan Lepas tech worker housing. Penang tech professionals (Intel, AMD, Micron employees) prefer TIME 200 Mbps (RM99, 200/200 symmetrical) over Unifi 300 Mbps (RM129, 300/50 asymmetrical) for better upload speeds - critical for large engineering file uploads, video conferencing. Mainland Butterworth, Seberang Perai have limited TIME presence (50-100 buildings) - Unifi dominant. Island condos preference: TIME 60-70%, Unifi 30-40%. No landed property coverage.
Johor Bahru High-Rise (JB city, Iskandar Puteri, Medini)
TIME expanding JB 2022-2025 targeting new Iskandar Puteri condos (Medini, Nusajaya) serving Singaporean remote workers. Forest City, Country Garden Danga Bay have TIME as preferred provider (alongside Unifi). Singaporeans working from JB prefer TIME 600 Mbps (RM139, 600/500) or 1 Gbps (RM199, 1000/500) for reliable video conferencing to Singapore offices. JB city center (Johor Bahru Sentral, Danga Bay, Permas Jaya) 150-200 buildings connected. Upload speeds 500 Mbps on Gbps plans enable seamless cross-border collaboration. Latency to Singapore 5-10ms excellent (vs Unifi 15-25ms). No coverage outside high-rise condos - landed JB properties use Unifi.
Other Cities (Melaka, Ipoh, Putrajaya) - Limited Presence
TIME focuses on high-density urban condos. Melaka has 30-40 connected buildings (prime waterfront condos). Ipoh 20-30 buildings (city center premium condos). Putrajaya government housing 40-50 buildings. Smaller cities (Kuantan, Kuala Terengganu, Kota Bharu) NOT covered - Unifi monopoly. TIME strategy: cherry-pick profitable high-rise buildings vs Unifi's universal service obligation nationwide rollout.
No Coverage Areas (Landed Properties, East Coast, East Malaysia)
TIME business model focuses on high-rise buildings (condos, apartments, SOHOs) with fiber-to-the-building (FTTB) deployments serving 50-500 units per building. Landed properties (terrace, semi-D, bungalow) NOT viable - fiber-to-the-home (FTTH) deployment cost RM2,000-5,000 per house vs RM500-1,000 per condo unit. East Coast (Pahang, Terengganu, Kelantan), East Malaysia (Sabah, Sarawak), and rural areas NOT covered due to limited high-rise development. These areas: Unifi dominant or only option. TIME total footprint: 2,000+ buildings, 1.2M+ units (vs Unifi 3.5M premises nationwide). TIME = urban high-rise specialist, Unifi = nationwide universal access.
Is TIME Internet Right for You?
Every provider has trade-offs. Here is how TIME Internet performs based on real-world usage and customer feedback.
Strengths
- TRUE symmetrical 200/200 Mbps at RM99/month - Malaysia's best value for upload-critical users (content creators, remote workers) vs Unifi 300/50 RM129
- Consistent speeds during peak hours - conservative network sizing (50-100 units/node) vs Unifi overselling (200-500 units/node) ensures 95%+ advertised speeds even 8-11 PM
- Fast installation - 3-5 days typical (building already wired) vs Unifi 7-14 days. Same-day activation possible in established TIME buildings
- Excellent customer service - responsive live chat (5-minute response), English-speaking support, tech-savvy reps vs Unifi bureaucratic TM hotline 100
- No-contract option available - pay RM200-300 one-time fee for no-contract vs mandatory 24-month with Unifi. Flexibility for expats, renters
- Free WiFi 6 mesh router + mesh extender on 600 Mbps+ plans - whole-condo coverage 2,500-4,000 sq ft vs Unifi single Combo Box 2,000 sq ft
- Low latency 8-15ms domestic, 5-10ms Singapore - excellent for gaming, video conferencing, real-time apps vs Unifi 15-25ms
- Independent network - not TM-dependent, separate submarine cables, data centers, backbone. Redundancy vs Unifi single point of failure
- Khazanah 30% stake - government-linked but private company efficiency vs TM full government bureaucracy
Weaknesses
- Limited coverage - only high-rise condos/apartments in KL, Selangor, Penang, JB (2,000 buildings vs Unifi 3.5M premises nationwide). Excludes 95% of Malaysian addresses
- No mobile service - TIME fiber only, no mobile/voice plans. Must use separate Maxis/CelcomDigi mobile vs Unifi converged packages (Home + UNI5G + TV)
- Higher pricing on premium tiers - 1 Gbps RM199 vs Unifi RM249 competitive, but 2 Gbps RM379 vs Unifi RM319 (TIME RM60 more expensive)
- Upload speed capped 500 Mbps on Gbps+ plans - not true symmetrical 1000/1000 like competitors (CityFibre, Viewqwest Singapore). 600 Mbps gets 600/500, 1 Gbps gets 1000/500
- Building management dependency - TIME requires condo management/JMB approval for installation. Management disputes can delay or block service
- No fiber to landed properties - terrace, semi-D, bungalow owners cannot subscribe even if willing to pay. Unifi only option for landed
- Limited support for legacy issues - older TIME buildings (2012-2018 deployments) using older equipment may have slower speeds vs newer buildings
Best For
- Content creators, YouTubers, streamers in Klang Valley/Penang/JB condos - symmetrical 200/200 at RM99 unbeatable for upload-heavy work vs Unifi 300/50 RM129
- Remote workers requiring reliable uploads - 200 Mbps symmetrical or 600 Mbps (600/500) sufficient for video conferencing, large file transfers, cloud backups
- Condo residents in TIME-connected buildings wanting consistent peak-hour speeds - TIME's low congestion vs Unifi's evening slowdown
- Gamers in condos requiring low latency (8-15ms domestic) - TIME beats Unifi 15-25ms for competitive FPS, MOBA gaming
- Expats/renters needing flexibility - no-contract option (RM200-300 one-time) vs Unifi 24-month mandatory with RM500 early termination penalty
- Tech professionals in Cyberjaya, Penang tech hubs, JB Iskandar - reliable fiber for work-from-home engineering, software development
- Singaporean remote workers in JB condos - 5-10ms latency to Singapore, 500 Mbps+ upload adequate for cross-border collaboration
Not Ideal For
- Landed property owners (terrace, semi-D, bungalow) - TIME does not serve landed. Use Unifi (nationwide) or regional providers
- Budget users seeking 100 Mbps entry tier - TIME starts at RM99 (200 Mbps). Unifi offers 100 Mbps RM89 cheaper entry point
- Users wanting converged mobile+fiber+TV - TIME fiber only. Use Unifi (Home + UNI5G + TV bundles) for single-provider convenience
- East Coast (Kuantan, Terengganu, Kelantan), East Malaysia (Sabah, Sarawak) residents - TIME not available. Unifi only broadband option
- Users requiring 2 Gbps speeds - TIME 2 Gbps RM379 more expensive than Unifi 2 Gbps RM319. Unifi better value at ultra-high speeds
- Residents in non-TIME buildings - cannot force condo management to install TIME. Use available providers (Unifi, Maxis, Astro)
How TIME Internet Compares
Side-by-side comparison of TIME Internet against major competitors in Malaysia.
| Competitor | Speed | Price | Coverage | Verdict |
|---|---|---|---|---|
| Unifi | TIME 200 Mbps symmetrical (200/200) vs Unifi 300 Mbps asymmetrical (300/50) - TIME 4x faster upload. TIME 600 Mbps (600/500) vs Unifi 500 Mbps (500/100) - TIME 5x faster upload. TIME 1 Gbps (1000/500) vs Unifi 1 Gbps (1000/500) - equal upload. TIME offers better symmetrical performance below Gbps tier. | TIME 200 Mbps RM99 vs Unifi 300 Mbps RM129 - TIME RM30/month cheaper (RM360/year savings) with faster upload. TIME 1 Gbps RM199 vs Unifi 1 Gbps RM249 - TIME RM50/month cheaper. TIME generally better value except 2 Gbps tier where Unifi RM319 vs TIME RM379. | TIME: 2,000 condo buildings, 1.2M units, Klang Valley/Penang/JB only, high-rise ONLY. Unifi: 3.5M premises nationwide including landed, condos, East Coast, East Malaysia. Unifi 3x broader coverage. | Choose TIME if you live in TIME-connected condo (check time.com.my) for better speeds, value, consistency. Choose Unifi if landed property, TIME unavailable, or wanting converged mobile+fiber+TV packages. Most Malaysians: TIME unavailable, default to Unifi. |
| Maxis | TIME 200 Mbps symmetrical (200/200) vs Maxis 300 Mbps asymmetrical (300/30). TIME 1 Gbps (1000/500) vs Maxis 1 Gbps (1000/100). TIME offers faster uploads at every tier. Maxis fiber limited to premium condos with inconsistent availability. | TIME 200 Mbps RM99 vs Maxis 300 Mbps RM129 (TIME RM30/month cheaper with better uploads). TIME 1 Gbps RM199 vs Maxis 1 Gbps RM249 (TIME RM50/month cheaper). TIME better value across all fiber tiers. | TIME covers 2,000 condo buildings (1.2M units) in Klang Valley, Penang, and JB. Maxis fiber available in fewer than 100K premises, limited to premium condos in Mont Kiara, KLCC, and select Klang Valley areas. TIME has 10x broader fiber coverage than Maxis. | Use TIME fiber (if condo covered) + Maxis mobile postpaid for optimal Malaysian connectivity. TIME fiber RM99-199, Maxis Postpaid RM79-139 = total RM178-338/month for best fiber and mobile. |
| Astro Fibre | Astro 100-500 Mbps plans vs TIME 200-2000 Mbps. TIME faster, better upload speeds. | Astro 100 Mbps RM99-109 vs TIME 200 Mbps RM99 (TIME 2x faster same price). | TIME covers 2,000 condo buildings (1.2M units) in Klang Valley, Penang, JB. Astro Fibre limited to condos with existing Astro TV infrastructure, estimated fewer than 500 buildings. TIME has broader fiber availability in high-rise segment. | Choose TIME over Astro if both available in condo. Astro only if TIME unavailable and Unifi undesirable. |
Troubleshooting TIME Internet Issues
Common TIME Internet connection problems and how to fix them.
Want TIME fiber but not available in my condo/apartment building
Cause: TIME covers 2,000 buildings (1.2M units) nationwide - selective deployment based on building density, demographics, management cooperation. Many condos not yet connected.
- Check availability at time.com.my/coverage - enter address. If shows unavailable, TIME not deployed to your building yet.
- Request TIME expansion via time.com.my feedback form or Facebook - if 50+ residents in building request, TIME may consider expansion (typically 6-12 months lead time for building installation).
- Contact condo management/JMB to request TIME installation - management must approve fiber infrastructure deployment. TIME requires management consent before proceeding.
- Use Unifi fiber (nationwide 3.5M premises coverage) if TIME unavailable. Unifi 300 Mbps RM129 or 500 Mbps RM149 adequate alternatives.
- For upload-critical work without TIME: Use Unifi 1 Gbps (RM249, 500 Mbps upload) or 2 Gbps (RM319, 1 Gbps upload) premium plans for better upload speeds.
Video calls (Zoom, Teams, Google Meet) lag or freeze despite 200 Mbps TIME plan
Cause: Upload bandwidth consumed by other devices/applications, WiFi interference, VPN overhead, or device limitations (not TIME network issue - TIME 200/200 symmetrical sufficient for 10+ simultaneous HD video calls).
- Use ethernet cable from TIME router to laptop - eliminates WiFi interference. WiFi 5 GHz band if ethernet unavailable (2.4 GHz crowded in condos with 20-30 neighboring networks).
- Close background applications consuming upload bandwidth - cloud backups (Google Drive, OneDrive, Dropbox), file uploads, streaming to YouTube/Twitch. Pause these during video calls.
- Disable VPN during video calls if not required - VPN adds 10-30% overhead reducing effective 200 Mbps to 140-180 Mbps. Corporate VPNs necessary for work, but personal VPNs optional.
- Reduce video call quality - 720p HD uses 2-3 Mbps upload vs 1080p Full HD 4-6 Mbps. Zoom/Teams allow per-call quality settings. 720p adequate for most calls.
- Test TIME upload speed at speedtest.net or fast.com - should show 190-200 Mbps. If shows <150 Mbps, contact TIME support via live chat for troubleshooting.
WiFi signal weak in bedrooms or far corners of 2,000-3,000 sq ft condo unit despite TIME WiFi 6 router
Cause: TIME standard router covers 1,500-2,500 sq ft. Larger condos (2,500-4,000 sq ft) or concrete walls blocking signal require mesh WiFi extension.
- Upgrade to TIME 600 Mbps or higher plan - includes FREE mesh WiFi extender covering additional 1,500-2,000 sq ft (total 3,000-4,500 sq ft coverage). TIME 600 Mbps RM139 with mesh vs 200 Mbps RM99 without mesh - RM40/month premium for mesh.
- Purchase own mesh WiFi system - TP-Link Deco M5 (RM299-399 for 2-pack), Deco X60 WiFi 6 (RM699-899). Connect to TIME router via ethernet for best performance.
- Reposition TIME router centrally in condo (living room middle, elevated on cabinet) away from walls, metal furniture. Moving router 3-5 meters can improve coverage 30-50%.
- Use ethernet cable for stationary devices (desktop PC, smart TV, gaming console) - frees WiFi bandwidth for mobile devices (phones, tablets, laptops).
Need to terminate TIME fiber before 24-month contract ends due to relocation/circumstances
Cause: TIME standard contract 24 months with early termination penalty (varies RM200-500 depending on plan tier and months remaining).
- Check TIME contract T&C - early termination fee typically RM200-300 for 200-600 Mbps plans, RM400-500 for Gbps plans. Calculate if penalty cheaper than continuing contract.
- Transfer TIME service to new address (if TIME available at new condo) - TIME allows address changes within coverage areas at no charge. Contact TIME support via live chat.
- Apply for no-contract option retrospectively - pay one-time RM200-300 fee to convert to no-contract, then can terminate immediately. Only works if approved by TIME (case-by-case).
- Negotiate with TIME - explain relocation/financial hardship. Some customers report TIME waiving or reducing termination fees depending on circumstances and payment history.
- Choose no-contract option at signup (RM200-300 one-time fee) if uncertain about long-term stay - flexibility for expats, renters, temporary housing.
TIME Internet History
Key milestones in TIME Internet development and network expansion.
TIME dotCom Berhad founded (25 October) focusing on enterprise data services and infrastructure
TIME listed on Bursa Malaysia, raising capital for telecommunications infrastructure expansion
Deployed submarine cable systems connecting Malaysia to Singapore, regional connectivity for enterprise clients
Launched TIME Fibre residential broadband (first in Malaysia) targeting premium condos with 50-100 Mbps symmetrical speeds
Expanded to 500 connected buildings in Klang Valley, achieved 100,000 residential subscribers milestone
Introduced 1 Gbps residential plans, upgraded backbone to support Gbps+ speeds for early adopters
Entered Penang market targeting tech worker condos, reached 1,000 connected buildings nationwide
Launched TIME Cloud services, data center colocation, enterprise connectivity - diversifying beyond residential broadband
Introduced 2 Gbps residential plans, WiFi 6 mesh router inclusions, no-contract options responding to market demand
Reached 1.2M residential units covered across 2,000+ buildings (Klang Valley, Penang, JB), maintains premium fiber positioning vs Unifi mass market
Test Your TIME Internet Speed
Run a free speed test to check if TIME Internet delivers the speeds you are paying for. Test during peak evening hours for the most realistic results. Compare your results against TIME Internet advertised speeds above.
TIME Internet Speed Test FAQ
How fast is TIME Internet?
TIME Internet offers fibre broadband from 200 Mbps to 2 Gbps in Malaysia. The 200 Mbps plan uniquely provides symmetrical upload speeds of 200 Mbps. Higher plans deliver 500 Mbps upload. TIME operates its own fibre network separate from TM, often resulting in consistently fast speeds during peak hours. Run a speed test to verify your actual performance.
What makes TIME different from Unifi?
TIME operates its own fibre-to-the-home network independent of Telekom Malaysia. TIME primarily covers high-rise residential buildings like condominiums and apartments in urban areas, while Unifi covers landed properties and has wider nationwide reach. TIME is known for symmetrical speeds on lower plans and consistent performance due to less network congestion.
What fibre plans does TIME offer?
TIME Fibre offers four plans in Malaysia. The 200 Mbps plan costs RM99 per month with symmetrical upload. The 600 Mbps plan costs RM139 per month with a promotional rate of RM99 for 6 months. The 1 Gbps plan costs RM199 per month. The 2 Gbps plan costs RM379 per month. All plans include a free WiFi 6 router.
How do I test my TIME Internet speed?
Use the speed test tool on this page to measure your TIME download speed, upload speed, and ping latency. For accurate results, connect your device directly to the TIME router using an ethernet cable, close background applications, and ensure no other devices are streaming or downloading. The test takes approximately 30 seconds.
Is TIME Internet available at my address?
TIME Internet primarily covers high-rise residential buildings including condominiums, serviced apartments, and SOHOs in urban areas of Kuala Lumpur, Selangor, Penang, and Johor. TIME does not typically serve landed houses. Check coverage on time.com.my by entering your address to verify availability before signing up.
Is TIME better than Unifi?
TIME offers better value for condo residents - 200 Mbps symmetrical (200/200) at RM99 vs Unifi 300 Mbps (300/50) at RM129. TIME has faster uploads (4x-5x on lower plans), lower peak-hour congestion, and faster installation (3-5 days vs 7-14 days). However, TIME only covers 2,000 condo buildings vs Unifi's 3.5M premises nationwide. Choose TIME if in covered condo, Unifi if landed property or TIME unavailable.
Does TIME have symmetrical upload speeds?
Yes, TIME 200 Mbps plan provides TRUE symmetrical 200/200 Mbps (upload = download). Higher plans near-symmetrical: 600 Mbps (600/500), 1 Gbps (1000/500), 2 Gbps (2000/500). This makes TIME excellent for content creators, remote workers requiring fast uploads for video conferencing, cloud backups, large file transfers vs Unifi's asymmetrical speeds (300/50, 500/100).
How much does TIME cost per month?
TIME Fibre costs RM99/month (200 Mbps), RM139/month (600 Mbps with RM99 promo for 6 months), RM199/month (1 Gbps), RM379/month (2 Gbps). All plans include free WiFi 6 router and installation. No-contract option available with RM200-300 one-time fee. 24-month contract standard with early termination penalty RM200-500 depending on plan.
Can I get TIME in landed property?
No, TIME only serves high-rise buildings (condos, apartments, serviced apartments, SOHOs) using fiber-to-the-building (FTTB) model. Landed properties (terrace, semi-D, bungalow) not covered due to high deployment costs. For landed properties, use Unifi (nationwide coverage) or regional providers. TIME focuses on high-density buildings with 50-500 units for deployment efficiency.
How long does TIME installation take?
TIME installation takes 3-5 days typical in buildings already wired with TIME infrastructure. Same-day activation possible in established TIME buildings. Installation itself 1-2 hours - technician activates port, installs router, tests speeds. Much faster than Unifi 7-14 days due to buildings pre-wired. New buildings without TIME may take 2-4 weeks for full building deployment.
Does TIME have peak hour congestion?
Minimal. TIME uses conservative network sizing (50-100 condo units per distribution frame) vs Unifi overselling (200-500 units). This ensures 95%+ advertised speeds even during 8-11 PM peak hours when neighbors streaming Netflix, gaming. Unifi experiences 10-20% slowdown in dense condos, TIME maintains consistent speeds. This is TIME's key competitive advantage.
What is TIME's customer service like?
TIME has responsive customer service - live chat 5-minute average response time, English-speaking tech-savvy support staff, quick issue resolution. Better than Unifi's bureaucratic TM hotline 100 (8-12 minute holds, government call center culture). TIME support via time.com.my live chat, Facebook Messenger, phone 1300-88-1818. Most issues resolved within 24-48 hours vs Unifi 3-7 days typical.
Can I use TIME for gaming?
Yes, TIME excellent for gaming. Low latency 8-15ms domestic servers (vs Unifi 15-25ms), 5-10ms Singapore servers. Consistent speeds during peak hours (no evening slowdown). Symmetrical/near-symmetrical uploads good for game streaming to Twitch/YouTube. TIME 200 Mbps (RM99) adequate for competitive gaming. Popular among Malaysian esports players, Cyberjaya/Penang tech professionals, JB Singaporean gamers.