Maxis Speed Test - Malaysia Internet Speed
Test your Maxis internet speed in Malaysia
www.maxis.com.myMaxis is a major telecommunications company in Malaysia offering postpaid mobile plans on 4G and 5G networks, fibre broadband from 300 Mbps to 2 Gbps, and 5G Home WiFi wireless broadband. Test your Maxis connection to measure actual download, upload, and latency performance against your subscribed plan.
About Maxis
Maxis Berhad was founded on 7 August 2009 as the listed successor to Maxis Communications Berhad, with roots tracing back to Binariang Sendirian Berhad established in 1986 by Ananda Krishnan. The company is headquartered at Menara Maxis in Kuala Lumpur City Centre and trades on Bursa Malaysia under the ticker MYX:6012.
Maxis provides mobile, fibre broadband, and enterprise telecommunications services across Malaysia and selected international markets.
Maxis Plans and Services
Maxis offers several internet plans across different technologies and price points.
Maxis postpaid mobile plans range from RM79 to RM199 per month, with unlimited 5G and 4G data on plans RM109 and above. The entry Postpaid 79 plan includes 300GB of 5G/4G data. Maxis Home Fibre broadband offers four plans: 300 Mbps at RM129, 500 Mbps at RM149, 1 Gbps at RM249, and 2 Gbps at RM319 per month.
All fibre plans include a WiFi 6 certified router except the 2 Gbps tier which includes a premium WiFi 7 router. Maxis 5G Home WiFi plans provide wireless broadband starting at RM99 per month for unlimited data at up to 100 Mbps, and RM139 per month for uncapped 5G speeds.
Maxis Internet Plans
| Plan | Speed | Price | Features |
|---|---|---|---|
| Maxis Postpaid 79 mobile | 5G/4G | RM79/month |
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| Maxis Postpaid 109 mobile | Unlimited 5G/4G | RM109/month |
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| Maxis Postpaid 139 mobile | Unlimited 5G/4G | RM139/month |
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| Maxis 5G Home WiFi 99 fixed-wireless | Up to 100 Mbps | RM99/month |
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| Maxis 5G Home WiFi 139 fixed-wireless | Uncapped 5G | RM139/month |
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| Maxis Home Fibre 300Mbps fiber | 300 Mbps | RM129/month |
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| Maxis Home Fibre 500Mbps fiber | 500 Mbps | RM149/month |
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| Maxis Home Fibre 1Gbps fiber | 1 Gbps | RM249/month |
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| Maxis Home Fibre 2Gbps fiber | 2 Gbps | RM319/month |
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Prices and availability may vary by location. Contact Maxis for current offers.
Maxis Coverage by Region
Maxis performance varies by location. Coverage density, local infrastructure, and network congestion affect speeds in each market.
Klang Valley (Kuala Lumpur, Selangor) - Mobile 5G
Maxis has Malaysia's strongest 5G network in Klang Valley with 90% outdoor coverage (vs CelcomDigi 80%, Unifi 75%). KLCC, Bukit Bintang, Bangsar, Mid Valley have consistent 300-500 Mbps 5G speeds. Residential areas (Damansara, Cheras, Puchong) 150-300 Mbps typical. Indoor penetration excellent - shopping malls, offices, condos 70-75% indoor 5G vs competitors 50-60%. Peak congestion during lunch (12-2 PM) and evening (6-9 PM) at LRT/MRT stations, Pavilion KL, KLCC, 1 Utama can drop speeds to 80-150 Mbps 5G. Postpaid unlimited plans (RM109+) get QoS priority vs prepaid Hotlink during congestion. 4G LTE fallback rock-solid (98% coverage) when 5G unavailable. Maxis fiber limited to premium condos only (<5% Klang Valley coverage) - most customers use 5G Home WiFi or Unifi/Time fiber instead.
Penang, Johor Bahru - Mobile 5G expansion
Penang Georgetown and Bayan Lepas have 75% 5G coverage, Butterworth 60%. Johor Bahru 80% urban coverage. 5G speeds 150-400 Mbps typical, excellent for mobile hotspot use. JB benefits from Singapore proximity - Maxis Singapore roaming partnerships ensure seamless cross-border connectivity. Fiber availability minimal (Maxis focuses mobile), most users rely on Unifi/Time fiber for home, Maxis 5G for mobile.
East Coast, East Malaysia - 4G dominant, limited 5G
East Coast (Kuantan, Kuala Terengganu, Kota Bharu) has limited 5G (30-40% urban coverage). East Malaysia (Kota Kinabalu 50%, Kuching 45%, Miri 30% 5G) expanding slowly. 4G LTE remains primary (90%+ coverage) with 20-60 Mbps typical. Rural areas 3G fallback (5-15 Mbps). No Maxis fiber presence outside Klang Valley.
Maxis Home Fibre (Limited Coverage - Klang Valley Premium Condos)
Maxis fiber extremely limited vs Unifi (3.5M premises) or Time (1M premises). Only available in premium Mont Kiara condos, KLCC luxury apartments, select Bangsar/Damansara areas. Positioned as premium convergence offering (Maxis Postpaid + Home Fibre bundle). Fiber quality excellent (symmetrical speeds, low latency 8-12ms) but availability disqualifies for most Malaysians. Pricing RM129-319/month matches Unifi, no competitive advantage except convergence with mobile. Most Malaysians use Unifi/Time fiber + Maxis mobile separately.
Maxis 5G Home WiFi (Nationwide 5G Coverage Areas)
Maxis 5G Home WiFi competes with Unifi Air 5G and targets areas without fiber. Standard plan caps at 100 Mbps (adequate for 2-3 person household streaming, browsing). Premium uncapped plan achieves 300-500 Mbps in strong 5G areas (Klang Valley, Penang, JB). Gateway placement critical - near window facing Maxis tower for optimal signal. 30GB 4G backup data cushion when 5G unavailable. Home WiFi deprioritized below postpaid mobile during network congestion - speeds can drop 30-60% during peak hours vs off-peak. Better alternative than Unifi Air in Maxis 5G strong areas, but fiber (Unifi/Time) still preferred for reliability and consistent speeds.
Is Maxis Right for You?
Every provider has trade-offs. Here is how Maxis performs based on real-world usage and customer feedback.
Strengths
- Malaysia's best 5G network - 85-90% coverage Klang Valley, fastest mobile speeds 200-500 Mbps, superior indoor penetration vs competitors
- Premium brand positioning - better customer service (10-minute average hold time 123 hotline), priority network QoS for postpaid vs prepaid
- Unlimited 5G/4G data from RM109/month postpaid - competitive pricing vs CelcomDigi RM139, Unifi RM99 (but Unifi throttles, Maxis truly unlimited)
- Strong international roaming - Ananda Krishnan ownership provides partnerships with global carriers, seamless travel connectivity
- Converged mobile+fiber bundles - Postpaid + Home Fibre saves RM20-30/month, single bill convenience for premium users
- Maxis app excellent - data usage tracking, reload, plan management, speed test, customer service chat with quick response times
- Share lines for family - Postpaid 139 includes 2 share lines (RM46/line value) for total 3 SIMs, good for families
- Corporate/enterprise focus - priority B2B support, better for business users vs consumer-focused Digi/Hotlink
Weaknesses
- Fiber coverage extremely limited (<5% Klang Valley, 0% outside) - disqualifies as home broadband primary option for 95%+ Malaysians
- Premium pricing - Postpaid 109 RM109 vs Unifi RM99 unlimited, Postpaid 79 RM79 (300GB) vs competitors RM60-70 similar data
- 5G Home WiFi deprioritized during congestion - home WiFi users get slower speeds vs postpaid mobile during peak hours, inconsistent experience
- Hotlink prepaid brand confusion - Maxis operates Hotlink causing brand dilution, premium postpaid customers subsidize budget prepaid users
- International bandwidth congestion - Malaysia's international gateways (Singapore, US routes) saturate evenings causing 150-250ms latency gaming servers
- Customer service inconsistent - premium for postpaid, but prepaid Hotlink customers face long waits 20-30 minutes, quality varies
Best For
- Mobile-first users prioritizing 5G coverage and speeds - Maxis has Malaysia's best mobile network for urban Klang Valley, Penang, JB professionals
- Frequent travelers - Ananda Krishnan global roaming partnerships ensure seamless connectivity across ASEAN, Asia, international destinations
- Families needing share lines - Postpaid 139 (RM139) with 2 share lines (3 SIMs total) = RM46/SIM effective cost, good value for 3-person family
- Corporate users and business professionals - priority B2B support, enterprise SLA, dedicated account managers for SME/enterprise subscriptions
- Premium condo residents in Mont Kiara, KLCC with Maxis fiber availability - converged Postpaid + Fibre bundle convenience
- 5G Home WiFi in strong Maxis 5G areas (Georgetown, JB, KLCC) without fiber - RM99-139/month plug-and-play vs waiting weeks for fiber installation
Not Ideal For
- Home broadband primary need - Maxis fiber only 5% Klang Valley coverage, choose Unifi (nationwide) or Time (Klang Valley/Penang) for reliable fiber
- Budget-conscious users - RM109 unlimited vs Celcom RM89, Digi RM80, Hotlink RM60-70 prepaid alternatives offer better value for moderate data users
- Heavy mobile data users on Postpaid 79 (300GB cap) - frequent overage charges RM10 per 1GB, upgrade to unlimited RM109 or switch to competitors
- Rural East Coast, East Malaysia residents - 4G dominant (20-60 Mbps), limited 5G, Unifi fiber/Air better value for home broadband
- Users wanting symmetrical fiber uploads for content creation - Maxis fiber limited availability, Time 500/500 or 1000/1000 better choice
How Maxis Compares
Side-by-side comparison of Maxis against major competitors in Malaysia.
| Competitor | Speed | Price | Coverage | Verdict |
|---|---|---|---|---|
| Unifi | Maxis 5G mobile 200-500 Mbps vs Unifi 5G mobile 150-350 Mbps. Maxis wins mobile speeds. Unifi fiber 300-2000 Mbps (consistent wired) vs Maxis fiber 300-1000 Mbps (limited availability). Maxis 5G Home WiFi 100-300 Mbps vs Unifi Air 5G 100-400 Mbps - similar wireless home broadband speeds. | Maxis Postpaid 109 RM109 unlimited vs Unifi UNI5G RM99 unlimited (Maxis RM10 more for mobile). Maxis fiber 300 Mbps RM129 vs Unifi fiber 300 Mbps RM129 (same price). Maxis 5G Home WiFi uncapped RM139 vs Unifi Air 5G uncapped RM149 (Maxis RM10 cheaper wireless). | Maxis fiber covers fewer than 100K premises in premium Klang Valley condos only. Unifi fiber covers 3.5M+ premises nationwide including landed houses, condos, East Coast, and East Malaysia. Maxis 5G mobile covers 85% of Klang Valley population. Unifi Air 5G covers 75% population. Unifi dominates fixed broadband coverage. | Use Maxis for mobile (best 5G network), Unifi for home fiber (best coverage). This is typical Malaysian setup - separate providers for mobile and home broadband. |
| Time | Time 500 Mbps symmetrical (500/500) vs Maxis 500 Mbps asymmetrical (500/50). Time 1 Gbps symmetrical (1000/500) vs Maxis 1 Gbps (1000/100). Time delivers 5-10x faster uploads than Maxis fiber. Maxis 5G mobile 200-500 Mbps has no Time equivalent since Time is fiber-only. | Time 500 Mbps RM109-119 vs Maxis 500 Mbps RM149 (Time RM30-40/month cheaper). Time 1 Gbps RM139-179 vs Maxis 1 Gbps RM249 (Time RM70-110/month cheaper). Time significantly better fiber value at every tier. | Time covers 1M+ premises (2,000 condo buildings) in Klang Valley, Penang, and JB. Maxis fiber covers fewer than 100K premises in premium Klang Valley condos. Time has 10x broader fiber footprint. Maxis dominates mobile 5G coverage (85% Klang Valley) where Time has no mobile presence. | Choose Time fiber (if available in Klang Valley/Penang) + Maxis mobile postpaid for optimal setup. Time fiber RM109-179, Maxis Postpaid RM79-139 = total RM188-318/month for best fiber and mobile. |
| Celcom Digi | Maxis 5G 200-500 Mbps typical in Klang Valley vs CelcomDigi 5G 100-400 Mbps. Maxis 10-20% faster 5G in urban areas. 4G speeds comparable at 20-80 Mbps. Both fiber offerings limited but similar speeds where available (300-1000 Mbps). | Maxis Postpaid 109 RM109 unlimited vs CelcomDigi 5G Postpaid 98 RM98 unlimited (CelcomDigi RM11/month cheaper). Both fiber similarly priced where available. CelcomDigi better value positioning, Maxis premium brand. | Maxis 5G covers 85% of Klang Valley population, 4G covers 95% nationwide. CelcomDigi 5G covers 80% of Klang Valley, 4G covers 98% nationwide (best in Malaysia). CelcomDigi wins rural and East Malaysia coverage. Maxis wins urban 5G density. Both have fewer than 100K fiber premises each. | Choose Maxis for best mobile network quality (professionals, travelers), CelcomDigi for better mobile pricing (budget-conscious). Fiber: use Unifi or Time regardless. |
Troubleshooting Maxis Issues
Common Maxis connection problems and how to fix them.
Maxis 5G speeds drop from 300-400 Mbps to 80-150 Mbps during lunch (12-2 PM) or evening (6-9 PM) at LRT stations, malls
Cause: 5G tower capacity shared among hundreds of users at transit hubs, shopping malls. Peak congestion when everyone checking phones, streaming on transit.
- Move 50-100 meters from congestion hotspot (LRT platform to exit, crowded mall area to quieter wing) - connecting to different tower can restore 250-400 Mbps speeds.
- Postpaid plans get QoS priority vs prepaid Hotlink during congestion - if using Hotlink prepaid, consider upgrading to Maxis Postpaid 79 (RM79) for better peak-hour speeds.
- Use WiFi at malls/offices instead of 5G during peak hours - most KL malls have free WiFi 50-100 Mbps adequate for browsing, save 5G data.
- Toggle airplane mode on/off to force reconnect - sometimes device sticks to congested tower instead of switching to less-congested nearby tower.
Exceed 300GB data cap on Postpaid 79, facing RM10 per 1GB overage charges (RM50-100+ monthly bill shock)
Cause: 300GB seems large but heavy 4K streaming (Netflix, YouTube), mobile hotspot tethering, social media video (TikTok, Instagram Reels) consume 10-20 GB/day = 300-600 GB/month.
- Upgrade to Postpaid 109 (RM109 unlimited) - costs RM30/month more but eliminates overage anxiety. If consistent 350-400GB+ usage, unlimited plan cheaper than overages.
- Monitor data usage via Maxis app - set 280GB alert to avoid surprise overages. Reduce streaming quality from 4K to 1080p (saves 60% data) or 720p (saves 80%).
- Use home WiFi (Unifi/Time fiber) for heavy downloads - game updates 50-100GB, OS updates, Netflix downloads. Reserve mobile data for on-the-go.
- Disable auto-play on Facebook, Instagram, Twitter - videos auto-playing in feed consume 5-10 GB/month passively without watching.
Want Maxis Home Fibre for convergence but not available at address (95%+ Malaysian addresses)
Cause: Maxis fiber deployment extremely limited (<100,000 premises, <5% Klang Valley) - only premium Mont Kiara condos, KLCC, select Bangsar/Damansara areas. No fiber outside Klang Valley.
- Use Unifi fiber (RM89-319/month, 3.5M premises nationwide coverage) or Time fiber (RM109-179/month, Klang Valley/Penang) for home broadband. Keep Maxis Postpaid for mobile. This is typical Malaysian setup.
- Maxis 5G Home WiFi (RM99-139/month) alternative if strong Maxis 5G signal at home - plug-and-play, no fiber installation wait. Check 5G coverage at address first.
- Request Maxis fiber expansion via 123 hotline or Maxis Twitter - if 50+ residents in condo/area request, Maxis may consider deployment (no guarantee, takes 6-12+ months).
Maxis History
Key milestones in Maxis development and network expansion.
Binariang Sdn Bhd founded by Ananda Krishnan, obtaining Malaysia's first private mobile license
Maxis Communications launched cellular service, pioneering SMS and mobile data in Malaysia
Launched 2.5G GPRS data services, enabling mobile internet and MMS
Maxis Berhad listed on Bursa Malaysia (MYX:6012), becoming Malaysia's largest telco IPO at RM11.2 billion
Rolled out 4G LTE network nationwide, reaching 65% population coverage by year-end
Achieved 90% 4G population coverage, fastest 4G rollout among Malaysian telcos
Maxis fiber trial launched in select Klang Valley premium condos - limited commercial rollout
Launched 5G network in Klang Valley, Johor, Penang under DNB (Digital Nasional Berhad) national 5G rollout
Expanded 5G coverage to 75% population, introduced unlimited 5G postpaid plans from RM109/month
Maxis 5G Home WiFi launched (RM99-139/month), targeting rural areas without fiber as alternative to Unifi Air
Mobile Data Settings
Need to configure your Maxis mobile data? View the complete APN settings for Android and iOS devices.
View Maxis APN SettingsTest Your Maxis Speed
Run a free speed test to check if Maxis delivers the speeds you are paying for. Test during peak evening hours for the most realistic results. Compare your results against Maxis advertised speeds above.
Maxis Speed Test FAQ
How fast is Maxis internet?
Maxis fibre broadband delivers speeds from 300 Mbps to 2 Gbps in Malaysia. On mobile, Maxis 5G network provides typical download speeds of 100 to 500 Mbps in covered areas, while 4G averages 20 to 80 Mbps depending on location and network load. Maxis 5G Home WiFi offers up to 100 Mbps on the standard plan and uncapped speeds on the premium plan. Run a speed test to measure your actual Maxis connection performance.
How do I test my Maxis speed?
Use the speed test tool on this page to measure your Maxis download speed, upload speed, and ping latency. For accurate results, connect directly to the router using an ethernet cable, close background applications, and ensure no other devices are actively downloading. The test takes approximately 30 seconds to complete.
Why is my Maxis internet slow?
For fibre users, common causes include WiFi interference, router placement in an enclosed area, too many connected devices, and network congestion during peak evening hours. Test with a wired ethernet connection first to isolate the issue. For mobile users, slow speeds are typically caused by weak signal strength, network congestion in crowded areas, or being on 4G instead of 5G. Move to an area with better signal or check your APN settings. Contact Maxis support at 123 if speeds are consistently below expectations.
What postpaid plans does Maxis offer?
Maxis offers five postpaid plans in Malaysia. Postpaid 79 at RM79 per month includes 300GB of 5G/4G data. Postpaid 109 at RM109 per month and above provide unlimited 5G and 4G data. Higher plans from RM139 to RM199 per month include additional share lines for family members and free sooka Premium entertainment. All postpaid plans include unlimited calls and SMS.
What is Maxis 5G Home WiFi?
Maxis 5G Home WiFi is a wireless broadband service that uses the 5G mobile network to deliver home internet without a fibre line. The RM99 plan provides unlimited data at up to 100 Mbps. The RM139 plan provides unlimited data at uncapped 5G speeds. Both plans include 30GB of 4G backup data and require no contract for plan-only signups. A 5G home router is available on 12 or 24-month installment.
Is Maxis better than Unifi?
Maxis has Malaysia's best 5G mobile network (85-90% Klang Valley coverage, 200-500 Mbps speeds) but very limited fiber (<5% coverage, premium condos only). Unifi has nationwide fiber (3.5M premises, 95%+ Klang Valley) but slightly weaker mobile. Most Malaysians use Unifi fiber for home + Maxis mobile for on-the-go - this combination provides best of both. Choose Maxis for mobile priority, Unifi for home broadband.
Is Maxis fiber available in my area?
Maxis Home Fibre is available in very limited areas - only select premium condos in Mont Kiara, KLCC, Bangsar, Damansara (Klang Valley) covering <100,000 premises (<5% Klang Valley). Not available in Penang, JB, East Coast, or East Malaysia. Check availability at maxis.com.my/fibre or call 123. If unavailable, use Unifi (nationwide 3.5M premises) or Time (Klang Valley/Penang 1M premises) fiber instead and keep Maxis for mobile.
Does Maxis have unlimited data?
Yes, Maxis Postpaid 109 (RM109/month) and above provide unlimited 5G/4G mobile data with no caps or throttling. Postpaid 79 (RM79/month) has 300GB cap with RM10 per 1GB overage charges. Maxis 5G Home WiFi unlimited (RM99-139/month) for wireless home broadband. Maxis fiber unlimited data on all plans (300 Mbps to 2 Gbps). No fair usage policies on postpaid unlimited plans - truly unlimited.
How much does Maxis cost per month?
Maxis Postpaid mobile costs RM79-199/month (RM79 for 300GB, RM109+ unlimited). Maxis Home Fibre costs RM129 (300 Mbps) to RM319/month (2 Gbps). Maxis 5G Home WiFi costs RM99-139/month. Converged bundles (Postpaid + Fibre) save RM20-30/month. All plans require 24-month contract with early termination penalties RM200-500 depending on plan tier.
What is the difference between Maxis and Hotlink?
Maxis is the premium postpaid brand (RM79-199/month contracts, priority network access, better customer service). Hotlink is Maxis' budget prepaid brand (RM30-60/month reload, no contract, lower priority during congestion). Both use same Maxis network infrastructure. Choose Maxis Postpaid for priority network QoS, unlimited data, international roaming. Choose Hotlink for budget flexibility, no contract, casual users.
Why is my Maxis 5G so slow during peak hours?
Maxis 5G towers experience congestion during lunch (12-2 PM) and evening (6-9 PM) at transit hubs (LRT/MRT stations), shopping malls when hundreds of users connect simultaneously. Speeds can drop from 300-400 Mbps to 80-150 Mbps during peak. Move 50-100 meters away from congestion hotspot to connect to less-crowded tower. Postpaid plans get QoS priority vs prepaid Hotlink during congestion.
Can I use Maxis for gaming?
Yes, Maxis 5G and fiber suitable for gaming. Maxis 5G mobile latency 25-40ms domestic servers (acceptable for casual gaming), 150-250ms international during peak hours (challenging for competitive FPS/MOBA). Maxis fiber latency 8-15ms excellent for gaming. For competitive gaming requiring <20ms, use Maxis fiber or Time fiber. For casual mobile gaming, Maxis 5G adequate.