Free (Iliad) Speed Test | Kencang

Test your Free internet speed in France

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Free is France's second-largest broadband provider with over 22 million subscribers across fixed and mobile services. Operated by the Iliad Group, Free offers commitment-free Freebox fiber plans with speeds up to 8 Gbps and Wi-Fi 7 technology. The company is known for aggressive pricing and disrupting the French telecom market since its launch in 1999.

About Free

Free entered the French ISP market in 1999 as part of the Iliad Group founded by Xavier Niel. Headquartered in Paris at 8 Rue de la Ville l'Eveque, Free transformed French broadband by introducing the Freebox, the first triple-play box in France.

The Iliad Group now has over 50.5 million subscribers across France, Poland, and Italy, generating EUR 10 billion in annual revenues. Free operates its own fiber-to-the-home network alongside access to Orange and SFR infrastructure.

Free Plans and Services

Free offers several internet plans across different technologies and price points.

Free Freebox plans range from EUR 24.99 to EUR 49.99 per month. The Freebox Pop S offers 5 Gbps fiber at EUR 24.99 with Wi-Fi 7 and no commitment. Freebox Pop adds TV channels at EUR 29.99 for the first year, then EUR 39.99.

The premium Freebox Ultra delivers 8 Gbps with 340 TV channels, Netflix, Disney+, and Amazon Prime included at EUR 49.99. All plans include unlimited calls and free setup. A 5G wireless box is available at EUR 39.99 for areas without fiber coverage.

Free Internet Plans

PlanSpeedPriceFeatures
Freebox Pop S fiber5 GbpsEUR 24.99/month
  • 5 Gbps download, 900 Mbps upload
  • Wi-Fi 7 router included
  • Free Wi-Fi 7 repeater on request
  • No commitment, no price increase
Freebox Pop fiber5 GbpsEUR 29.99/month
  • 5 Gbps download, 900 Mbps upload
  • 230+ TV channels included
  • Wi-Fi 7 router
  • EUR 39.99 after 12 months
Freebox Ultra fiber8 GbpsEUR 49.99/month
  • 8 Gbps download via XGS-PON
  • 340+ TV channels
  • Wi-Fi 7 router with mesh capability
  • Netflix, Disney+, Amazon Prime included
Freebox 5G fixed-wireless5G speedsEUR 39.99/month
  • 5G fixed wireless access
  • No fiber installation required
  • Portable 5G box
  • Unlimited data

Prices and availability may vary by location. Contact Free for current offers.

Free Coverage by Region

Free performance varies by location. Coverage density, local infrastructure, and network congestion affect speeds in each market.

Ile-de-France (Paris region)

Coverage: Full FTTH coverage across Paris and all surrounding departments Typical: 420-520 Mbps average download on fiber Peak congestion: Low congestion thanks to dedicated nPerf servers in Paris

Free has deployed its own fiber to most Paris buildings. 5G mobile coverage is strong across the region.

Hauts-de-France (Lille, Amiens)

Coverage: FTTH available in Lille, Amiens, and most towns above 5,000 population Typical: 400-480 Mbps average download on fiber Peak congestion: Moderate congestion in Lille during evening peak hours

Free uses Orange infrastructure in smaller communes. ADSL still present in some rural areas.

Occitanie (Toulouse, Montpellier)

Coverage: Good FTTH coverage in Toulouse, Montpellier, Perpignan, and Nimes Typical: 380-460 Mbps average download on fiber Peak congestion: Low congestion outside major city centers

Some rural areas in the Pyrenees and Massif Central lack fiber coverage.

Overseas Territories (Reunion, Martinique, Guadeloupe)

Coverage: Free offers fiber and mobile service in Reunion, Martinique, and Guadeloupe Typical: 200-350 Mbps average download on fiber Peak congestion: Higher latency due to submarine cable routing to mainland France

Free has dedicated nPerf 10 Gbps test servers in Fort-de-France, Saint-Denis, and Baie-Mahault.

Is Free Right for You?

Every provider has trade-offs. Here is how Free performs based on real-world usage and customer feedback.

Strengths

  • Freebox Ultra includes Netflix, Disney+, and Amazon Prime at EUR 49.99
  • No-commitment plans with fixed pricing that never increases
  • Strong upload speeds averaging 326 Mbps across fiber customers
  • Freebox was the first triple-play box in France
  • 5G fixed wireless option for areas without fiber coverage
  • Free Wi-Fi 7 repeater available on request with Freebox Pop S
  • Iliad Group scale brings competitive pricing across France, Italy, and Poland

Weaknesses

  • Freebox Pop price rises from EUR 29.99 to EUR 39.99 after 12 months
  • Customer service is primarily online with limited phone support
  • No physical retail stores for in-person assistance
  • Wi-Fi performance ranked behind Bouygues Telecom in 2025 nPerf tests
  • 5G mobile coverage still expanding outside major urban areas

Best For

  • Streaming households wanting Netflix, Disney+, and Prime included in one plan
  • Price-conscious users wanting 5 Gbps fiber at EUR 24.99 with no commitment
  • Tech-savvy users comfortable with online self-service support
  • Users in areas without fiber who need 5G fixed wireless broadband
  • Families wanting a full entertainment bundle at a fixed monthly price

Not Ideal For

  • Users who prefer in-store customer support
  • Customers in rural areas with weak 5G coverage and no fiber
  • Users wanting TV without paying for the premium Freebox Ultra tier
  • Those needing the highest Wi-Fi performance - Bouygues leads in this area

How Free Compares

Side-by-side comparison of Free against major competitors in France.

CompetitorSpeedPriceCoverageVerdict
Bouygues TelecomBouygues averages 491 Mbps download vs Free's 451 Mbps in nPerf 2025 tests. Free leads in upload at 326 Mbps. Both cap at 8 Gbps on XGS-PON technology.Both start at EUR 24.99 for no-commitment fiber. Free's Freebox Ultra at EUR 49.99 includes Netflix, Disney+, and Amazon Prime. Bouygues Ultym at EUR 49.99 includes 230+ TV channels but no streaming subscriptions.Free operates its own fiber network plus access to Orange and SFR infrastructure. Bouygues has 38 million premises. Coverage is comparable in most urban and suburban areas.Choose Free for streaming value at the premium tier. Choose Bouygues for faster average speeds and better Wi-Fi performance.
SFRFree averages 451 Mbps download vs SFR's 340 Mbps. Free also leads in upload speed. SFR improved 20% year over year but remains fourth among French ISPs.Free starts at EUR 24.99 with no commitment. SFR starts at EUR 30.99 with commitment, or EUR 20.99 via RED by SFR without commitment. Free provides more speed per euro.Free covers most urban areas through its own fiber plus Orange and SFR access. SFR has additional DOCSIS 3.1 cable coverage from the former Numericable network.Choose Free for faster speeds and included streaming services. Consider RED by SFR only for the cheapest basic internet at EUR 20.99.
SoshFree offers 5-8 Gbps depending on plan. Sosh maxes at 2 Gbps. In practice, Free averages 451 Mbps while Sosh users benefit from Orange's consistent network.Both start at EUR 24.99 with no commitment. Sosh adds TV for EUR 5 extra. Free's premium Freebox Ultra at EUR 49.99 includes major streaming services.Sosh uses Orange's network, the largest fiber network in France. Free has good coverage but Orange reaches more rural communes.Choose Free for maximum speed and streaming bundles. Choose Sosh for Orange's wider coverage and network reliability.

Troubleshooting Free Issues

Common Free connection problems and how to fix them.

Freebox Wi-Fi drops connection repeatedly on some devices

Cause: Wi-Fi channel interference from neighboring networks or incompatibility between Wi-Fi 7 and older devices.

  1. Access Freebox OS at mafreebox.freebox.fr and switch to a manual Wi-Fi channel
  2. Restart the Freebox by unplugging it for 30 seconds
  3. Disable the 6 GHz Wi-Fi band if your devices do not support Wi-Fi 7
  4. Request a free Wi-Fi 7 repeater from Free to improve coverage in distant rooms
  5. Check for Freebox firmware updates in the Freebox OS settings panel

Download speeds are much lower than the subscribed 5 Gbps or 8 Gbps plan

Cause: Testing over Wi-Fi limits speeds to router wireless capacity. Older ethernet cables (Cat5) also bottleneck gigabit speeds.

  1. Connect via Cat6 or Cat7 ethernet cable directly to the Freebox for accurate testing
  2. Close all background applications and streaming services before running a speed test
  3. Check if the OQEE TV app or other devices are using bandwidth simultaneously
  4. Verify your fiber connection type - GPON areas may see lower speeds than EPON areas
  5. Contact Free support via your account at free.fr if speeds stay below 50% of your plan

OQEE TV app or Freebox Player shows no signal or black screen

Cause: HDMI handshake failure or Freebox Player firmware needs updating.

  1. Unplug the Freebox Player HDMI cable and reconnect it
  2. Try a different HDMI port on your TV
  3. Restart both the Freebox Server and Freebox Player
  4. Check for Player firmware updates in the Freebox OS settings
  5. Ensure the TV input is set to the correct HDMI source

Free History

Key milestones in Free development and network expansion.

1999

Xavier Niel launches Free as France's first free-access internet service provider

2002

Free launches the Freebox, the first triple-play box in France, bundling internet, TV, and phone

2006

Iliad Group (parent of Free) goes public on Euronext Paris

2012

Free Mobile launches with unlimited calls, texts, and data at EUR 19.99, disrupting the French mobile market

2018

Iliad expands to Italy with the launch of Iliad Italia mobile service at EUR 5.99

2020

Iliad acquires 96% of Polish operator Play for EUR 2.2 billion, adding 15 million subscribers

2022

Free launches Freebox Pop with 5 Gbps fiber and Wi-Fi 7 technology

2024

Iliad Group reports EUR 10 billion in annual revenue with 50.5 million subscribers worldwide

2025

Launches Freebox Ultra with 8 Gbps XGS-PON and integrated streaming bundle

Test Your Free Speed

Run a free speed test to check if Free delivers the speeds you are paying for. Test during peak evening hours for the most realistic results. Compare your results against Free advertised speeds above.

Free Speed Test FAQ

How fast is Free internet in France?

Free fiber speeds reach up to 8 Gbps download on the Freebox Ultra with XGS-PON technology. The Freebox Pop S offers 5 Gbps download and 900 Mbps upload at the entry-level price of EUR 24.99 per month. Actual speeds depend on your building's fiber connection type, router placement, and whether you use ethernet or Wi-Fi. Free also offers 5G fixed wireless for locations without fiber access, providing speeds that vary by coverage area.

Does Free internet require a contract commitment?

Free's Freebox plans do not require any commitment period. You can cancel at any time without penalty. The Freebox Pop S maintains the same price of EUR 24.99 per month with no increase after the first year, unlike many competitors that raise prices after a promotional period. Some plans like the Freebox Pop increase from EUR 29.99 to EUR 39.99 after 12 months, but you remain free to cancel or switch plans.

What streaming services are included with Freebox?

The Freebox Ultra at EUR 49.99 per month includes Netflix Standard, Disney+, Amazon Prime Video, and Canal+ Series. This represents over EUR 40 in streaming value. The Freebox Pop includes access to Free's OQEE TV app with 230+ channels. Lower-tier plans like the Pop S focus on internet only. All Freebox customers get the OQEE mobile app for streaming on phones and tablets.

How do I test my Free Freebox speed?

Use the speed test on this page to measure your Free internet download speed, upload speed, and latency. For the most accurate results, connect your device to the Freebox router with an ethernet cable. Disable VPN connections and close background downloads before testing. Free recommends testing at multiple times throughout the day. The speed test takes about 30 seconds and works on both fiber and ADSL connections.

Last verified: February 8, 2026

Data source: Free official website, Iliad Group financial reports