Vivacom Bulgaria Speed Test | Kencang

Test your Vivacom internet speed in Bulgaria

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Vivacom is the largest fixed broadband provider in Bulgaria, operating the most extensive fiber and DSL network in the country. The former state telecom company offers fiber speeds up to 10 Gbps, DSL broadband, mobile 4G/5G services, and IPTV through the EON platform. Vivacom serves approximately 3.5 million customers and is owned by United Group.

About Vivacom

Vivacom traces its origins to the Bulgarian Telecommunications Company (BTC), the former state-owned telecom monopoly privatized in the 1990s. The company was rebranded to Vivacom and has since been acquired by United Group, a regional telecoms and media company.

As the incumbent telecom operator, Vivacom has the widest fixed-line network in Bulgaria, reaching areas that other providers cannot. The company has invested BGN 600 million in fiber-optic infrastructure to upgrade its legacy copper network. Vivacom combines fixed broadband, mobile, and TV services under one brand.

Vivacom Plans and Services

Vivacom offers several internet plans across different technologies and price points.

Vivacom offers fiber broadband starting at BGN 15.99 per month for 200 Mbps during promotional periods. Gigabit fiber costs BGN 29.99 monthly. The 10 Gbps plan at BGN 49.99 per month is available in select areas with the latest fiber infrastructure.

EON TV provides IPTV with HD and 4K channels, VOD content, and streaming integration. Mobile plans include 4G and 5G options with unlimited data. Vivacom frequently runs promotions offering 50% off fiber for up to 9 months with included Wi-Fi 6 routers.

Vivacom Internet Plans

PlanSpeedPriceFeatures
Fiber 200 fiber200 MbpsBGN 15.99/month (promo)
  • 200 Mbps download and upload
  • Wi-Fi router included
  • Promotional pricing for 9 months
  • Bundle with EON TV available
Fiber 600 fiber600 MbpsBGN 19.99/month (promo)
  • 600 Mbps download
  • Wi-Fi 6 router included
  • Promotional pricing
  • Suitable for streaming and gaming
Fiber 1G fiber1000 MbpsBGN 29.99/month
  • 1 Gbps symmetrical speed
  • Wi-Fi 6 router
  • Priority support
  • Best for large households
Fiber 10G fiber10000 MbpsBGN 49.99/month
  • 10 Gbps download speed
  • Latest generation router
  • Premium support
  • Available in select Sofia areas

Prices and availability may vary by location. Contact Vivacom for current offers.

Vivacom Coverage by Region

Vivacom performance varies by location. Coverage density, local infrastructure, and network congestion affect speeds in each market.

Sofia

Coverage: Full fiber, DSL, and 5G coverage. 10 Gbps available in select areas Typical: 300-1000 Mbps on fiber. 200-400 Mbps on 5G. 20-50 Mbps on DSL Peak congestion: Moderate during evening hours

Best coverage area with all speed tiers and 10 Gbps option

Plovdiv and Varna

Coverage: Fiber in most urban areas. DSL throughout Typical: 200-600 Mbps on fiber. 15-40 Mbps on DSL Peak congestion: Low to moderate

Strong fiber coverage in city centers. DSL in surrounding areas

Burgas and Black Sea coast

Coverage: Fiber in major coastal cities. DSL in smaller towns Typical: 100-500 Mbps on fiber. 10-30 Mbps on DSL Peak congestion: Higher during summer tourist season

Seasonal congestion along the coast from tourist traffic

Rural Bulgaria

Coverage: DSL in most villages with phone lines. Fiber expanding to larger rural towns Typical: 5-20 Mbps on DSL. 20-60 Mbps on 4G Peak congestion: Low

Vivacom DSL is often the only fixed option in rural areas. Speeds vary widely

Is Vivacom Right for You?

Every provider has trade-offs. Here is how Vivacom performs based on real-world usage and customer feedback.

Strengths

  • Widest fixed broadband coverage in Bulgaria as the former state telecom
  • 10 Gbps fiber available in select areas
  • Aggressive promotional pricing with 50% off for first 9 months
  • Wi-Fi 6 router included with fiber plans
  • EON TV platform with modern IPTV features
  • BGN 600 million fiber investment for network upgrades
  • DSL fallback in areas without fiber

Weaknesses

  • Post-promotional pricing increases significantly
  • DSL speeds in rural areas can be very slow
  • Customer service quality reported as inconsistent
  • 5G coverage limited to Sofia and select cities
  • Older buildings may only have DSL, not fiber
  • Contract lock-in periods of 12-24 months

Best For

  • Customers who need broadband in areas where only Vivacom has fixed coverage
  • Budget users attracted by aggressive promotional fiber pricing
  • Households that want TV, broadband, and mobile from one provider
  • Users who want the fastest fiber speeds with the 10 Gbps plan
  • Rural residents where Vivacom DSL is the only fixed option

Not Ideal For

  • Users who dislike significant post-promotional price increases
  • Customers who prefer newer market entrants with better support
  • Users in areas where Vivacom only offers slow DSL
  • Price-sensitive customers after the promotional period

How Vivacom Compares

Side-by-side comparison of Vivacom against major competitors in Bulgaria.

CompetitorSpeedPriceCoverageVerdict
A1BulgariaVivacom offers 10 Gbps maximum. A1 offers 1 Gbps maximum. Vivacom has faster top fiber speeds.Vivacom promo 200 Mbps at BGN 15.99. A1 200 Mbps at BGN 17.99. Vivacom is cheaper on promotions.Vivacom has the widest fixed network. A1 leads in mobile coverage and 5G.Choose Vivacom for the widest fixed broadband coverage and 10 Gbps option. Choose A1 for mobile-first usage.
BulsatcomVivacom fiber up to 10 Gbps. Bulsatcom cable up to 200-500 Mbps. Vivacom is much faster.Similar entry pricing for basic broadband. Vivacom offers more speed tiers.Vivacom covers far more of Bulgaria. Bulsatcom limited to select apartment buildings.Choose Vivacom for faster speeds and wider coverage. Choose Bulsatcom if you want their cable TV service.

Troubleshooting Vivacom Issues

Common Vivacom connection problems and how to fix them.

Vivacom fiber speeds are below the subscribed plan speed

Cause: Wi-Fi router limitations, distance from router, or outdated firmware.

  1. Test speed over ethernet to measure actual fiber line speed
  2. Restart the router by unplugging for 30 seconds
  3. Check if the router is a Wi-Fi 5 or Wi-Fi 6 model. Older routers bottleneck fast plans
  4. Place the router in a central open location
  5. Contact Vivacom to check your fiber connection speed and request a router upgrade if needed

Vivacom DSL internet is very slow

Cause: Long distance from the telephone exchange degrades DSL performance. Old copper wiring in the building.

  1. Check if fiber is available at your address and request an upgrade
  2. Test speed directly at the modem to confirm DSL sync rate
  3. Replace old telephone cables inside your home with new ones
  4. Request Vivacom to check the copper line for faults
  5. Consider a mobile broadband alternative if DSL speeds remain unacceptable

Vivacom History

Key milestones in Vivacom development and network expansion.

1992

Bulgarian Telecommunications Company (BTC) established from the state telecom monopoly

2004

BTC privatized with international investors acquiring majority stake

2009

Rebranded from BTC to Vivacom

2020

Acquired by United Group, consolidating under a regional telecom group

2023

Launched 5G mobile services and announced BGN 600 million fiber investment

2025

Introduced 10 Gbps fiber plan. Expanded fiber coverage in rural areas

Test Your Vivacom Speed

Run a free speed test to check if Vivacom delivers the speeds you are paying for. Test during peak evening hours for the most realistic results. Compare your results against Vivacom advertised speeds above.

Vivacom Speed Test FAQ

Is Vivacom the largest internet provider in Bulgaria?

Vivacom is the largest fixed broadband provider in Bulgaria, with the widest fixed-line network inherited from the former state telecom monopoly BTC. The company has the most extensive fiber and DSL coverage, reaching both urban and rural areas across the country. A1 Bulgaria has more mobile subscribers, but Vivacom leads in fixed broadband connections. Vivacom's BGN 600 million fiber investment is further expanding its fixed network reach.

Does Vivacom offer 10 Gbps internet in Bulgaria?

Vivacom has launched a 10 Gbps fiber broadband plan at BGN 49.99 per month, available in select areas of Sofia where the latest fiber infrastructure has been deployed. This makes it one of the fastest residential broadband offerings in Southeastern Europe. The 10 Gbps plan requires a direct fiber-to-the-home connection and a compatible router. Coverage for 10 Gbps is expanding as Vivacom upgrades more of its fiber network.

How does Vivacom's EON TV work?

EON TV is Vivacom's IPTV platform that delivers live television, video on demand, and recording features through your broadband connection. EON TV does not require a satellite dish or antenna. The service includes HD and 4K channels, a cloud DVR for recording shows, and integration with streaming apps. EON TV requires a Vivacom broadband connection and the EON TV set-top box or app. Bundles combining fiber broadband with EON TV are available at discounted rates.

Last verified: February 12, 2026

Data source: Vivacom official website, United Group reports, Bulgarian CRC regulatory data