Claro Speed Test - Check Your Speed | Kencang
Test your Claro internet speed in Brazil
www.claro.com.brClaro is Brazil's second-largest telecommunications company and the leader in fixed broadband with nearly 30% market share. Owned by Mexico's America Movil, Claro operates fiber, cable (HFC), and 5G mobile networks across the country. The company serves 114 million combined mobile and fixed subscriptions in Brazil.
About Claro
Claro Brasil was created in 2003 by merging six regional mobile operators under the America Movil umbrella. The company is headquartered in Sao Paulo. In 2019, Claro absorbed the NET cable television brand and NET Virtua broadband service, consolidating all fixed and mobile services under the single Claro brand.
Claro holds the largest fixed broadband market share in Brazil at nearly 30%, combining its fiber-to-the-home and cable (HFC/DOCSIS) networks. The cable network, inherited from NET Virtua, covers 21 states and provides broadband to millions of households in areas where fiber has not yet been deployed.
America Movil has committed to investing BRL 40 billion (USD 7.7 billion) in Claro Brasil between 2024 and 2029. This investment covers 5G expansion, fiber deployment, and network modernization across the country.
Claro Plans and Services
Claro offers several internet plans across different technologies and price points.
Claro's residential broadband starts at 250 Mbps for BRL 79.90 per month. The 500 Mbps plan costs BRL 99.90, and the 1 Gbps plan costs BRL 149.90 per month. Connection type depends on location. Fiber-to-the-home is available in areas with new infrastructure, while cable (HFC) serves areas with existing NET Virtua wiring.
All 500 Mbps and above plans include MESH technology with up to 3 routers for whole-home Wi-Fi coverage. Claro also offers Claro TV+ for IPTV and satellite television, with bundle discounts for combining internet, TV, and mobile.
Claro mobile prepaid starts at BRL 10 for up to 12 GB with unlimited WhatsApp and Instagram data. Postpaid plans include 5G access in the 27 state capitals. Claro also launched 5G fixed wireless access (FWA) offering up to 1 Gbps without wired installation.
Claro Internet Plans
| Plan | Speed | Price | Features |
|---|---|---|---|
| Claro Internet 250 Mega fiber | 250 Mbps | BRL 79.90/month |
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| Claro Internet 500 Mega fiber | 500 Mbps | BRL 99.90/month |
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| Claro Internet 1 Giga fiber | 1 Gbps | BRL 149.90/month |
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| Claro Prepaid mobile | 4G LTE/5G | BRL 10.00/month |
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Prices and availability may vary by location. Contact Claro for current offers.
Claro Coverage by Region
Claro performance varies by location. Coverage density, local infrastructure, and network congestion affect speeds in each market.
Sao Paulo Metropolitan Area
Largest Claro market with both fiber and cable options at most addresses
Rio de Janeiro Metropolitan Area
NET Virtua cable legacy is strong here. Fiber expanding
Other State Capitals
Connection type varies by address. Fiber delivers better speeds
Interior Cities
Regional ISPs often offer fiber in cities where Claro only has cable
Is Claro Right for You?
Every provider has trade-offs. Here is how Claro performs based on real-world usage and customer feedback.
Strengths
- Largest fixed broadband market share in Brazil at nearly 30%
- Dual network (fiber and cable) covers more addresses than fiber-only providers
- Entry pricing at BRL 79.90 for 250 Mbps is lower than Vivo
- MESH routers included on 500 Mbps and higher plans at no extra cost
- BRL 40 billion investment (2024-2029) expanding fiber and 5G
- Unlimited social media data on prepaid mobile plans
- 5G FWA home internet available without cable installation
Weaknesses
- Cable (HFC) connections can be slower than fiber during peak hours
- Upload speeds on cable are limited to 30-50 Mbps versus fiber's higher uploads
- 1 Gbps fiber upload capped at 500 Mbps. Not symmetrical
- Customer service receives mixed reviews for response times
- NET Virtua cable infrastructure is aging in some areas
- Fiber availability varies. Some addresses only get cable even in large cities
Best For
- Users in areas where fiber is not available from Vivo (cable backup option)
- Budget users who want 250 Mbps at BRL 79.90
- Households that want MESH Wi-Fi included at no extra cost
- Claro mobile subscribers bundling with fixed broadband
- Users in state capitals who want 5G FWA as a fiber alternative
- Heavy social media users on prepaid with unlimited WhatsApp and Instagram
Not Ideal For
- Users who want symmetrical upload and download speeds (choose Vivo Fibra)
- Users in areas served only by aging cable infrastructure
- Power users who want speeds above 1 Gbps (Vivo offers 10 Gbps)
- Users in small cities where regional ISPs offer better pricing
How Claro Compares
Side-by-side comparison of Claro against major competitors in Brazil.
| Competitor | Speed | Price | Coverage | Verdict |
|---|---|---|---|---|
| Vivo | Both offer 1 Gbps fiber. Vivo has 10 Gbps in select cities. Claro's cable adds breadth but lower peak speeds. | Claro 250 Mbps at BRL 79.90. Vivo 300 Mbps at BRL 99.99. Claro is cheaper at entry level. | Claro covers more total addresses (fiber plus cable). Vivo has more fiber-only addresses (447 cities). | Choose Claro for lower entry pricing and cable availability. Choose Vivo for fastest fiber speeds and wider FTTH reach. |
| Tim | Claro offers up to 1 Gbps via fiber. TIM Live offers up to 2 Gbps in select areas. | Claro 250 Mbps at BRL 79.90. TIM pricing is comparable for similar speeds. | Claro has significantly wider broadband coverage through fiber and cable. TIM fiber is in 10 states. | Choose Claro for widest broadband availability. Choose TIM if TIM Live fiber is available at your address for competitive pricing. |
Troubleshooting Claro Issues
Common Claro connection problems and how to fix them.
Claro internet speeds are lower than the subscribed plan
Cause: Cable (HFC) connections slow during peak hours. Wi-Fi limitations. Router needs restart.
- Test using a wired Ethernet cable to rule out Wi-Fi as the cause
- Restart the Claro router by unplugging power for 30 seconds
- Check if your connection is fiber or cable (cable shows as NET Virtua type)
- Contact Claro at 10621 for a remote speed diagnostic
- For cable connections, test during off-peak hours to compare
Claro MESH routers are not providing full home coverage
Cause: MESH nodes placed too far apart, or interference from walls and floors.
- Place MESH nodes no more than 10 meters apart with line of sight
- Avoid placing nodes behind large furniture or appliances
- Restart all MESH nodes by unplugging and reconnecting in sequence
- Contact Claro to request an additional MESH node if your home needs more coverage
Claro History
Key milestones in Claro development and network expansion.
Claro Brasil formed by merging six regional mobile operators under America Movil
Acquired NET Servicos cable television and broadband business
Absorbed NET brand. All services consolidated under Claro name
Acquired portion of Oi's mobile customer base during Oi bankruptcy
Launched 5G standalone in all 27 state capitals
Announced BRL 40 billion investment plan for 2024-2029 in fiber and 5G
Test Your Claro Speed
Run a free speed test to check if Claro delivers the speeds you are paying for. Test during peak evening hours for the most realistic results. Compare your results against Claro advertised speeds above.
Claro Speed Test FAQ
What is the difference between Claro fiber and Claro cable internet?
Claro offers broadband through two technologies. Fiber-to-the-home (FTTH) delivers the fastest speeds with dedicated fiber optic cable to your home, offering up to 1 Gbps download and 500 Mbps upload. Cable internet uses the older HFC (hybrid fiber-coaxial) network inherited from NET Virtua, sharing bandwidth among neighbors. Cable speeds are typically 50-300 Mbps and slow more during peak hours. Your address determines which technology is available. Fiber areas get better performance. Check Claro's website to see what is available at your address.
Does Claro offer 5G internet in Brazil?
Yes. Claro operates 5G standalone mobile service in all 27 Brazilian state capitals. 5G is included on Claro postpaid plans at no extra cost. You need a 5G-compatible phone. Typical 5G download speeds range from 100-500 Mbps depending on location and congestion. Claro also offers 5G fixed wireless access (FWA) for home internet, providing up to 1 Gbps without needing cable or fiber installation. FWA is available in select state capitals as an alternative to wired broadband.
Is Claro better than NET Virtua?
Claro and NET Virtua are the same company. In 2019, the NET brand was fully absorbed into Claro. Former NET Virtua cable internet customers now have Claro-branded service on the same cable infrastructure. Claro has been upgrading former NET Virtua areas with fiber where possible, which delivers faster and more consistent speeds. If you still have a cable connection in a former NET Virtua area, contact Claro to check if fiber is now available at your address for an upgrade.